Business and academic leaders share their advice on applying analytics to make
data-driven business decisions.
Hal Varian is Chief Economist at Google and an emeritus professor at University of California, Berkeley where he was founding Dean of the School of Information. A Fellow of the Guggenheim Foundation, the Econometric Society, and the American Academy of Arts and Sciences, he was editor of American Economic Review and is author of two major economics textbooks which have been translated into 22 languages. He is also co-author of a bestselling book on business strategy, Information Rules: A Strategic Guide to the Network Economy, and for many years was a columnist for the New York Times. Varian started with Google in 2002 as a consultant and has been involved in many aspects of the company since then, including auction design, econometric analysis, finance, corporate strategy and public policy. He received his B.S. from MIT and both his MA and PhD from the University of California, Berkeley.
As eBay’s Vice President of Analytics Platforms, Bob Page brings more than 15 years of passion for analysis to the world’s largest online marketplace. Page leads eBay’s data and analytics infrastructure, and is responsible for the strategy and policies that power data-driven decisions. From data warehouse and business intelligence solutions to advanced analytics and custom insights, he delivers solutions for strategic use of data. Page joined eBay from Yahoo!, where he led analytics teams across a broad range of responsibilities. He has been active in analytics since 1996, when he was co-founder, CTO and VP of Product Development for Accrue Software, a provider of large-scale web analytics. He is a frequent speaker at industry events, and serves on the eMetrics advisory council.
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Robert Anderson, PhD
Professor of Economics and Mathematics,
Director, Coleman Fung Risk Management Research Center
University of California-Berkeley
Robert Anderson is a Professor of Economics and Mathematics at the University of California Berkeley, and Director of the Coleman Fung Risk Management Research Center. He has been on the Berkeley faculty since 1983. At Berkeley, he has taught calculus, real analysis, mathematics for incoming Economics Ph.D. students, microeconomic theory, and continuous-time finance, among other subjects. His research is in mathematical economics and nonstandard analysis, an alternative formulation of analysis and probability theory derived from mathematical logic. Currently, his work focuses on the economic foundations of continuous-time finance models. Anderson obtained his Bachelor's Degree from the University of Toronto in 1974 and his Ph.D from Yale in 1977, both in Mathematics. After a one-year postdoctoral appointment, he became an Assistant Professor of Economics and Mathematics at Princeton. He was promoted to Associate Professor with tenure in 1982, and came to Berkeley a year later. He was an Alfred P. Sloan Research Fellow from 1982 to 1986, and has been a Fellow of the Econometric Society since 1987. He served two terms as Chair of the Berkeley Economics Department. Anderson’s involvement with the Academic Senate began in 1992, when he began an effort to provide equal University benefits to the families of lesbian and gay University employees, resulting in the provision of health benefits in 1997 and pension benefits in 2002, with ongoing updates in response to subsequent changes in California family and tax law. He has served as Chair of the University Committee on Faculty Welfare, as parliamentarian of the Berkeley Division of the Academic Senate, and eight years as chair of the Senate's Task Force on Investments and Retirement, serving concurrently as an Academic Senate representative on the University of California Retirement System Advisory Board. Over the last eight years, he has led the Senate's increasingly urgent appeals to take action to ensure the stability of UCRP. He was awarded the Berkeley Faculty Service Award in 2009.
Galina Andreeva, MA, MSc, PhD
Lecturer, University of Edinburgh Business School
Galina Andreeva is a Lecturer in Management Science at The University of Edinburgh Business School and a member of Credit Research Centre. Her research interests involve risk assessment in consumer credit and SME lending, discrimination in consumer credit markets, construction of cross-country scoring models, predictive modeling. She has published in reputable journals, including Journal of the Operational Research Society, European Journal of Operational Research, and presented at multiple international conferences. Her research has been funded by the Economic and Social Research Council, Abbey Santander Research Fund. Prior to joining The University of Edinburgh Business School, Galina worked at one of the UK banks. She still maintains close contacts with the credit industry and has collaborated on several consultancy projects. She teaches ‘Credit Risk Management’ to postgraduate students, and supervises a number of PhD projects in credit risk area.
John Andrews, MS
Manager, eCommerce Measurement & Analysis,
As an OR analyst, John Andrews supports the eCommerce and Marketing teams at Marriott, where he develops mathematical models of consumer behavior on Marriott.com and its marketing channels, with particular focus on click-through valuation and search phrase analytics. Before joining Marriott, he was an OR analyst for the Air Force, working at U.S. Strategic Command in Omaha and at AF Studies & Analyses in Arlington on requirements studies for strategic weapons systems and stockpiles. He shared the 2010 Rist Prize from the Military Operations Research Society for optimization applications supporting New START arms control negotiations. Andrews holds a M.S. in Operations Research from the Georgia Institute of Technology and a B.S.E. in Operations Research and Financial Engineering from Princeton University.
Thomas Glenn Bailey, PhD
Senior Director of Operations Research,
As the Senior Director of Operations Research at Manheim Consulting, the research and analysis unit of Manheim Auctions, Thomas Glenn Bailey’s areas of responsibilities include customer segmentation; market forecasts, analyses, and optimization; and, internal support for industry-wide publications such as the Manheim Market Report and Used Car Index. He has held a variety of O.R. technical and leadership positions in industry, government, academia, and private consulting over a 20-year career, with a special emphasis in the successful application of prescriptive analytics using simulation and optimization methods. Glenn received his Ph.D. from the University of Texas at Austin, an M.S.O.R. from the Air Force Institute of Technology, and his B.S. from the United States Air Force Academy.
Stephen Barrager, PhD
Founder and Publisher, Baker Street Publishing
Stephen Barrager is the founder and publisher of Baker Street Publishing, a web-based publisher providing support for decision coaches and strategic consultants. Barrager was trained in systems engineering, economics, and decision analysis. He has 35 years of experience in consulting and research in the public and private sectors. He lectures in the Management Science and Engineering Department at Stanford University.
Randy J. Bartlett, PhD
Senior Principal, Infosys Technologies Limited
Randy Bartlett, PhD is a Senior Principal with Infosys Technologies Limited, where he currently leads a growing Business Analytics practice. He has 20+ years of experience in delivering BA and nine years of training in statistics: Ph.D. & M.S. Department of Statistics, Texas A&M University; B.S. Department of Statistics, Iowa State University. His experience is from both sides of the desk: consulting and hiring consultants; and he has a great deal of experience reviewing projects and statistical analyses. He has provided a number of novel statistical solutions in business and holds two patents for predictive modeling. His current book discusses how corporations can compete on business analytics. He previously contributed to the Encyclopedia for Research Design.
Thomas P. Berry, Jr., MS
The MITRE Corporation
Sudip Bhattacharjee, PhD
Associate Professor, University of Connecticut
Sudip Bhattacharjee is an Associate Professor in the School of Business, University of Connecticut. He also serves as the Assistant Dept. Head of Operations and Information Management. His current research interests include information systems economics, intellectual property rights, digital goods and markets, operations management, and closed loop supply chains. He serves as an Associate Editor for Information Systems Research, guest AE for MIS Quarterly and Decision Sciences Journal, and in program committees of various other conferences and workshops. He has extensive research consulting experience with Fortune 100 firms on data-driven decision making in IT and operations. His research has appeared in premier journals such as Management Science, INFORMS Journal on Computing, Journal of Business, Journal of Law and Economics, ACM Transactions, Journal of Management Information Systems, IEEE Transactions, and other leading peer-reviewed journals and conference proceedings. His research has been highlighted in various media outlets such as Business Week, Washington Post, San Francisco Chronicle, Der Spiegel, Christian Science Monitor, slashdot.org, Business 2.0 Web Guide, and others.
E. Andrew Boyd, PhD
Adjunct Professor, University of Houston & Texas A&M University
For over a decade Andrew Boyd served as Chief Scientist and Senior Vice President of Science and Research at PROS (Pricing and Revenue Optimization Solutions), where he led a group of some 30 advanced degree recipients with backgrounds in operations research and statistics. Prior to joining PROS he was a tenured faculty member at Texas A&M University. Boyd is now a scheduled contributor to the Engines of Our Ingenuity, a nationally syndicated program produced by Houston’s National Public Radio Affiliate, KUHF. He is also a columnist for the trade magazine Analytics, and holds adjunct faculty appointments at both Texas A&M University and the University of Houston. Boyd is a Fellow of the Institute for Operations Research and the Management Sciences. He received his A.B. with Honors at Oberlin College with majors in Mathematics and Economics in 1981, and his Ph.D. in Operations Research from the Massachusetts Institute of Technology in 1987.
Andrew J. Bucholz, BS
Director of Tax and Revenue Markets,
Andrew Bucholz is the Director of Tax and Revenue Markets for LexisNexis Risk Solutions, where he is responsible for the development of the LexisNexis Revenue Discovery Solution line for the LexisNexis Government Division. In this capacity he helps federal, state, and local governments stop fraud and improve revenue discovery by leveraging the availability of public records data. Bucholz has held multiple leadership roles during his five-year tenure at LexisNexis. Prior to joining LexisNexis, he founded G2Tactics, Inc., a startup that built the first portable mobile license plate reader. He is a recognized expert and frequent speaker in the field of data aggregation technology as it is used to uncover fraud – an area in which he holds several patents. Bucholz holds a Bachelors of Science in Business Administration degree from The Citadel, The Military College of South Carolina and has secured several patents in the field of data-gathering and data mining technology. He also brings a strong law enforcement background to LexisNexis, having served previously as a police officer for the City of Alexandria, Virginia and has authored the published book, Police Equipment.
Manoj Chari, PhD
Senior Director, Advanced Analytics Research and Development, SAS Institute
Manoj Chari is Senior R&D Director for Operations Research in the Advanced Analytics R&D Division at SAS Institute. His department is responsible for development and support of the SAS/OR product, which comprises a broad portfolio of software tools for optimization, simulation and project management. In addition, his team provides specialized OR based algorithms for SAS customer intelligence, supply chain and certain industry-specific business solutions. A recent addition to his department is the OR Center of Excellence which supports SAS customer engagements that require advanced OR modeling and algorithmic expertise. Prior to joining SAS in 2003, he spent over a decade in academic research and teaching. Chari has a Ph.D. in Operations Research from the University of North Carolina at Chapel Hill.
Kean Chew, PhD
Senior Business Analytics Manager,
HAVI Global Solutions
Kean Chew has more than 14 years of experience in providing data analytic and strategic insights to his supply chain and marketing clients in the quick service food industry. He has designed and successfully implemented forecasting and planning solutions for his clients’ multi-million dollar promotions for new as well as iconic products in the U.S., Canada, Australia, Japan, and China. More recently, he leverages his experience in analyzing the impact and implications of mobile coupon promotions on supply chain in Japan for his clients here in the U.S. Kean has a Ph.D. in Psychology from the University of Oregon.
Michael Coffman, BS
U.S. Department of Homeland Security, Transportation Security Administration
As Program Manager for the U.S. Transportation Security Administration Workforce Utilization, Michael Coffman is the manager and system owner for TSA's resource allocation software, which he has led the development of since 2005. Before joining TSA, he served as the Project Manager for a prior version of TSA's simulation software. The majority of Coffman’s professional career was spent as an Industrial Engineer for FedEx, in which he was heavily involved in determining the functional requirements and testing of a custom GIS based route planning software.
Alex Cosmas, MS
Lead Associate, Booz Allen Hamilton
Alex Cosmas is a Lead Associate in Booz Allen Hamilton’s Advanced Analytics group, specializing in data analytics and probabilistic modeling in the transportation and aerospace domains. He has over seven years of behavioral modeling and consumer analytics experience in the travel & hospitality, retail, and regulatory policy domains. He has consulted for leading passenger and cargo air carriers domestically and internationally in the areas of market analysis, network modeling, revenue management and pricing. He earned a B.S. in Applied Physics and Applied Mathematics from Columbia University, an M.S. in Technology & Policy and an M.S. in Aerospace Engineering, both from the Massachusetts Institute of Technology.
Senior Technologist, CH2M HILL
Jessica Cragan-Wollmuth is a Senior Technologist at CH2M HILL who assists industrial clients with decision support tools, processes, and facilitation related to energy and carbon management, environmental liability, environmental health and safety management, mergers and acquisitions, and redevelopment. She also leads CH2M HILL’s Sustainable Solutions Community of Practice, an internal network of professionals who collaborate to stay apprised of innovative tools, technology, and projects that provide sustainable solutions to challenges faced by our clients.
Rex Davis, PhD
Rex Davis is an award-winning economist who has spent his career exploring the phenomenon of human behavior and decision-making within the retail environment. As a marketer, researcher and an analyst, Davis has over a decade of experience in helping businesses better understand their customers and adopt a customer-first approach as a key growth strategy. Davis is the Head of Insights at dunnhumbyUSA, providing leadership in the development of data modeling techniques and the delivery of customer-driven implications for The Kroger Co. and consumer packaged goods partners. Since joining the company, he has been instrumental in shaping innovation and best practice standards on a global scale. Prior to dunnhumby, Davis spent seven years in marketing, customer loyalty and analytics at Coles, the second largest grocery supermarket chain in Australia. As National Loyalty Manager, he led the company’s coalition loyalty program, FlyBuys, Australia’s largest loyalty program. He also served as Head of Marketing, New Formats and Head of Analytics, a role that gave him the responsibility of managing an extensive data set, covering more than 15% of Australia’s customer information. Davis began his career as an academic research analyst and economic geographer, helping companies and government agencies predict and understand the impact of geography on human behavior. Citing implications within the transportation, politics and retail industries, he published a number of key studies, including award-winning work that revolutionized political modeling techniques in Australia. Davis received his PhD in Economics and a Bachelor of Economics with Honours from the University of Queensland, Australia.
Robert A. Dees, MS
Major, U.S. Army,
University of Texas at Austin
Robert A. Dees graduated from West Point in 1998 and served as an infantry officer, with his last traditional Army assignment being that of company commander in the 101st Airborne. After earning a M.S. in Industrial & Systems Engineering at Texas A&M, Dees taught decision analysis for three years as an Assistant Professor in the Department of Systems Engineering at West Point. His primary research focus is on measuring personnel performance using multiattribute decision models and predicting candidate performance. The Military Operations Research Society awarded him the Barchi Prize for his application of this work to WholeSoldier Performance. Dees was selected by the Army to pursue a PhD, and is currently studying decision analysis at the University of Texas at Austin. In addition, he holds a research position with the Mayo Clinic, where he is working on a model of WholeSurgeon Performance to improve the Mayo Clinic’s decisions regarding current and future residents.
Brian Thomas Eck, PhD
Model Developer, Senior Technical Staff Member, IBM Global Technology Services
Brian Eck, Senior Technical Staff Member at IBM, has a current focus on optimization of global service delivery centers. Past positions include cross-enterprise integration of customer information, supply chain design, Director of Strategy and New Products Engineering, Integrated Supply Chain Business Growth, Global Resources strategy for Procurement, and Adaptive Workforce. He has led multiple projects in strategy, business development, optimization and simulation, having made an aggregate impact to the business well in excess of one billion dollars. After completing his Ph.D. (Columbia University) in 1990, Eck worked as a management consultant, then as a strategy and business transformation executive in financial services, and has held multiple adjunct appointments in academia. Currently he teaches Supply Chain Management to MBA students at Stern School of Business, New York University. He joined IBM in 1997 to integrate local execution into global planning, and holds patents in supply chain technologies.
Tom Ervolina, PhD
Research Staff Member, IBM Research
Tom Ervolina is a Research Staff Member in the Business Analytics and Math Sciences department at the IBM TJ Watson Research Center. His interests and expertise are in the design, development, and deployment of Resource Allocation models used in Supply Chain Management. Since joining IBM Research in 1993, he has worked closely with the IBM Integrated Supply Chain and has been a leader in bringing optimization Technology into operational use within IBM's supply chain. Ervolina led in the design, development, and deployment of Supply Capability Engine (SCE) which was one of the first successful enterprise-wide deployments of an Advanced Planning System. He has a PhD (1989) in Operations Research from Columbia University, and a BS (1982) in Mathematics from SUNY Stony Brook.
Director, Marketing Intelligence,BAYADA Home Health Care
Mike Fassino is Director, Marketing Intelligence at BAYADA Home Health Care. Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. Headquartered in suburban Philadelphia, BAYADA employs more than 17,000 nurses, home health aides, therapists, medical social workers, and other home health care professionals who serve their communities in 20 states and India from more than 240 offices.
James C. Felli, PhD
Eli Lilly and Company
James C. Felli is a Research Fellow at Eli Lilly and Company in the area of Drug Disposition. His responsibilities include developing new decision making tools, engaging in applied research, and internal consulting. His current research focuses on designing new benefit-harm models and developing new methods of multidimensional data visualization. Prior to joining Lilly, he served as Associate Professor of Decision Science with the Defense Resources Management Institute of the Naval Postgraduate School in Monterey, California. He holds a Ph.D. in Industrial Engineering and Management Science from Northwestern University and master’s degrees in Management Science and Mathematics. Fellli is a fellow of the Society of Decision Professionals and an active member of the Decision Analysis Society of INFORMS and the Decision Analysis Affinity Group. His research has been published in numerous journals including: Medical Decision Making, Interfaces, European Journal of Operational Research, Military Operations Research, Health Economics and Decision Analysis.
Robert Fildes, PhD
Distinguished Professor, Lancaster University
Robert Fildes is a distinguished professor in the Department of Management Science, Lancaster University in the UK and director of the Lancaster Centre for Forecasting. The Centre carries out applied research and training for industry and government aimed at improving forecasting performance. He has published widely including in Management Science and Interfaces on almost all aspects of forecasting. The diversity of topics includes global warming, the combination of judgmental forecasts and statistical forecasts, organizational issues, and the statistical modeling of sales, from the perspectives of both retailers and manufacturers. He was founding editor of the International Journal of Forecasting.
Michele Fisher, BSc
Principal Operations Researcher,
Sasol Technology (Pty) Ltd
Michele Fisher embarked on a career in Operations Research after earning a BSc (Hons) in Mathematics at Queen’s University, Canada. Over the last 25 years she has tackled a range of problems in support of operations at the Department of National Defence in Canada, the North Atlantic Treaty Organisation in the Netherlands, on peacekeeping operations in Bosnia-Herzegovina and Afghanistan, and now for Sasol in South Africa. Her interests include peacekeeping and reconstruction, maritime and joint operations analysis, human resources modeling and logistics analysis. At Sasol, Fisher provides decision support in a complicated petrochemical environment through simulation modeling and other quantitative analysis techniques. She oversees workforce analytics and applications of system dynamics. In 2010 she became a Franz Edelman Laureate and was a member of the Sasol Chief Executive's Team of the Year. In 2006 she was awarded the Commander's Commendation for outstanding service to Allied Joint Force Command Brunssum and has received medals for support to peacekeeping operations.
Head of Analytics, MailChimp.com
John Foreman is the Head of Analytics at MailChimp.com where he manages the creation of data-driven products to prevent abuse and provide market intelligence to customers. Prior to working at MailChimp, he worked as a consultant on revenue management and portfolio optimization projects for Royal Caribbean, The Coca-Cola Company, Intercontinental Hotels Group, the Department of Defense, and the Internal Revenue Service.
Robert A. Friday
Principal Decision Support Analyst,
Service Applications International Corp, SAIC
Robert A. Friday has over 30 years’ experience in organizational development. During the 1970-80s he worked with many organizations as a consultant specializing in turnaround and startup. His experience spans organizations such as United Defense, BAE, Westinghouse, Bayer, Alcoa, PPG, to mid-size companies such as Centria, Helmick and many others including non-profits, sales and marketing. In 2001 Friday was the Interim Director of the Corporate Alliance, Pennsylvania State System of Higher Education, establishing strategic alliances between major corporations and state universities. In 2005-6 he led a Division of Caterpillar Corp. through a turnaround assessment which added $30M to their bottom line in six months. Before coming to SAIC three years ago Friday had developed the E-Learning Production Center at Indiana University of PA, which served the ISD needs of the NSA Cryptologic School under a teaming agreement with SAIC. His present role in SAIC is as a Senior Decision Support Analyst/ culture change leader. He is developing a learning organization culture in a cyber intelligence team that serves the federal government. In addition he is the lead contractor in the Knowledge Management implementation/ culture change in the customer site.
Chris Fry, MS
Managing Director, Strategic Management Solutions
Chris Fry is the Managing Director of Strategic Management Solutions, a management consultancy specializing in the application of business analytics and management science to strategic business problems. His focus is on using data and analytics to improve decision-making in the areas of pricing, supply chain strategy, forecasting, and product complexity management. He was a member of the first-place team in the 2009 Franz Edelman competition for his work with Hewlett-Packard on applying analytics to the management of complex product portfolios. Prior to founding Strategic Management Solutions in 2002, Fry was a consultant and forecasting expert with the revenue management consulting firm Decision Focus Incorporated, as well as with strategy consulting firms McKinsey & Company and Booz & Company. He earned an MS degree in Management Science from Stanford University, and a BS degree in Operations Research and Industrial Engineering from Cornell.
Nat Ganesh, PhD
Senior Manager, Operations Excellence, Deloitte
Nat Ganesh is an organizational efficiency improvement and Business Analytics competency leader with more than 20 years of career experience with lead professional services and consulting firms including Deloitte, IBM Global Services, and PricewaterhouseCoopers Consulting and, previously, with Fortune 100 firms, Honeywell and Dow (Union Carbide). He started his career in the technology field specializing in the design and application of advanced computing techniques to manufacturing and process engineering operations. Through an advancing career, he progressed toward analytically driven organizational change management emerging as a certified Six Sigma leader with Honeywell (AlliedSignal). He then entered the Consulting field with PricewaterhouseCoopers Consulting where he specialized in leading and supporting external client consulting engagements for both US domestic Fortune 100 clients. Following an interim period as an entrepreneur and head of an independent firm that delivered customized Lean Six Sigma services to firms in the telecom and process industry sectors, Nat joined Deloitte. With Deloitte, he is a Senior Manager in the Operations Excellence group within the Finance organization and focuses on leading and developing business process efficiency and Business Analytics driven services across internal client business lines. He was also instrumental in initiating the Process Excellence group in Deloitte’s US India operations. Nat holds a PhD in Engineering from Carnegie Mellon University and an MBA from Duke University’s Fuqua Business School.
Jaysen Gillespie, MS
Analytics Consultant & Founder, Global Decision
Jaysen Gillespie is an analytics consultant specializing in understanding data streams generated by consumer-facing businesses. He has served internally as the lead analytical resource for several West Coast chain restaurants, including Pick Up Stix, Coco’s, and Carrows restaurants, and has consulted for online gaming, telecommunications, and new media firms. He is a strong proponent of commercial application of open-source software such as R and sits on the front lines of real-world deployments. Gillespie holds a Master’s Degree from Stanford University in Engineering-Economic Systems and Bachelor’s Degree from Duke University in Computer Science.
Graham Gilmer, BS
Lead Associate, Booz Allen Hamilton
Graham Gilmer is a Lead Associate at Booz Allen Hamilton with seven years of experience supporting the Department of Defense and other US government agencies. He graduated from Stanford University in 2005 with a Bachelor’s of Science in Management Science and Engineering. Within Booz Allen, Gilmer is a member of the Decision Analytics team that is a leading provider of programmatic and capability-based analysis to the DoD. He is presenting a review of analytical program management and demonstrating Booz Allen’s Dice model. This model was developed over the last year to streamline and standardize integrated cost and schedule analysis, and has been applied across the US government and industry. Gilmer has been an INFORMS member since 2007.
Michael F. Gorman, PhD
Associate Professor, University of Dayton, and President, MFG Consulting, Inc.
Michael F. Gorman is an Associate Professor at University of Dayton School of Business and the President of MFG Consulting, Inc. He has ten years of experience in the rail industry at BNSF Railway, and regularly consults for both shippers and carriers in transportation and logistics issues. Gorman has published over 20 scholarly articles in journals as well as a number of general interest articles. He was a finalist in INFORMS Daniel Wagner Competition for Applied Research in 2005, a semifinalist for the INFORMS Edelman Competition in 2008, and a finalist in the Edelman competition in 2009. He is currently the Deputy Editor of Interfaces, Editor of Management Science Management Insights and serves on the Editorial review board of Journal of Operations Management. Gorman graduated from Indiana University with a Ph.D. in Business and Economics in 1994. He has a Masters in Economics from Indiana, and a Bachelors Degree in Computer Science and Economics from Xavier University in Cincinnati.
Mark Grabau, MS
Leader, Advanced Analytics & Optimization, Financial Services Sector, IBM Corp.
Mark Grabau leads the Advanced Analytics and Optimization practice within the Financial Services sector in North America at IBM. He has over 20 years of experience applying operations research techniques in the marketing and operational functions of large private and public organizations. He holds M.S. degrees in Operations Research and Statistics from the Colorado School of Mines and a B.S. in Operations Research from the United States Air Force Academy. He has published 12 papers on using advanced analytics to solve complex business problems and is a perennial invited speaker and panelist at conferences and universities.
Lt. Colonel Andrew O. Hall, PhD
Operations Officer, Global Force Management,
Operations Directorate, The Joint Staff, The Pentagon
Andrew O. Hall serves as the Rotational Forces Branch Chief within the Joint Operations Division-Global Force Management on the Joint Staff in the Pentagon. He is responsible for strategic operations within the Global Force Management Process to integrate worldwide force assignment, apportionment and allocation. In addition to five years on the West Point Faculty teaching mathematics, he has served on the Multi-National Corps Headquarters in Baghdad, Iraq, as an Assessment Operations Research Analyst and as a Manpower Analyst in the Deputy Chief of Staff for Personnel on the Department of the Army Staff in the Pentagon. His research interests include Applied Probability and Simulation, Mathematical Programming, Manpower Planning, and Military Operations Research.
Owen P. Hall, Jr, PhD
Professor, Pepperdine University
Owen P. Hall, Jr. holds the Julian Virtue Professorship and is a Full Professor of Decision Sciences at the George L. Graziadio School of Business and Management, Pepperdine University. He is the recipient of both the Charles Luckman and Howard A. White teaching excellence awards. Hall has over 35 years of academic and industry experience, and is a registered professional engineer, State of California. Hall is the author of several textbooks on computer based decision-making and has written numerous technical papers on cloud computing, data mining and internet based learning. He is the former Editor-in-Chief of the Graziadio Business Report. Hall is a member of the Beta Gamma Sigma and Delta Mu Delta Honor Societies. He is also a member of the INFORMS IT and membership committees. He received his Ph.D. from the University of Southern California and undertook post-doctoral studies at the Center for Futures Research.
Steven John Hillion, PhD
Vice President of Product,
Alpine Data Labs
Steven J. Hillion has been leading large engineering and analytics projects for 15 years. Before joining Alpine Data Labs, he founded the analytics group at Greenplum, leading a team of data scientists and also developing new open-source and enterprise analytics software. Before that, he was vice president of engineering at M-Factor, Inc., where he built analytical applications that became a global standard for demand modeling at companies like Coca-Cola. Hillion received his Ph.D. in mathematics from the University of California, Berkeley, and was a King Charles I Scholar at Oxford University.
Sam Iosevich, MS
Sam Iosevich is the Managing Principal and co-founder of Prognos inc. Prognos is dedicated to providing financially measurable results for retail/CPG companies through advanced analytic solutions. Before founding Prognos, Iosevich led the retail analytics consulting group at SAS Institute. He has developed and led teams that have develped numerous demand forecasting and retail analytics solutions for clients across the world.
Mani Janakiram, PhD
Director, Supply Chain Strategy,
Customer Fulfillment, Planning & Logistics Group,
Mani Janakiram is a Director/Principal Engineer of Supply Chain Strategy at Intel . In his 12 years at Intel, he has managed several projects in supply chain, strategy roadmap, modeling, capacity planning, process control, analytics and research. He has 20+ years of experience (including Honeywell and Motorola), has published 50+ papers, and has two patents. Janakiram is a Six Sigma Master Black Belt and served on several committees, including ITRS FI, AZ Tech Council, Stanford AIM, ISMI, NSF research panels and Factory Systems of SRC. He is also an adjunct professor at the Thunderbird School of Global Management. Janakiram holds PhD and M.S. in Industrial & Systems Engineering from Arizona State University, MBA from Thunderbird School of Global Management, and a B.S. in Mechanical Engineering.
Karen E. Jenni, PhD
Insight Decisions, LLC
Karen E. Jenni has a Ph.D. in Engineering and Public Policy from Carnegie Mellon University, and over 20 years of experience as a professional decision analyst. Since founding Insight Decisions in 2005, she has focused her consulting practice on the analysis of energy and environmental policy issues for both public and private sector clients. In addition to the work described in this talk, she has worked on related issues in the Yakima region and the greater Columbia River Basin.
Colin Kessinger, PhD
Colin Kessinger has a decade-long track-record as a supply chain innovator and counselor to senior procurement, manufacturing, and marketing executives. Over his career ,his work has focused on the application of quantitative techniques to risk management, supply chain flexibility, capacity planning, forecasting, and strategic contract design. Kessinger has consulted extensively in the capital equipment, high technology, electronics, telecommunications, office equipment, and automotive sectors. He also co-founded Vivecon Corporation to commercialize a risk-management framework for managing demand and supply uncertainty. This framework was an outgrowth of his research as an Assistant Professor of Operations at the University of Michigan, where he focused on supply chain flexibility and contract design. As a result of this work, he holds several patents in the area of supply chain risk management. Kessinger holds B.Sc. and M.E. degrees in Operations Research and Industrial Engineering from Cornell University, and a Ph.D. in Industrial Engineering and Engineering Management from Stanford University.
Rob Kleinbaum, PhD
RAK & Co.
Rob Kleinbaum has over 25 years’ experience in consulting and is the CEO and founder of RAK & Co. He has been featured on NPR, BBC, the LA Times, Reuters, Asahi Shimbun, and by David Brooks in the New York Times. Kleinbaum is on the Executive Committee of the Culture Change Institute of the Fletcher School at Tufts University and is a Fellow of the Society of Decision Professionals. He was a partner at Strategic Decisions Group and founder of General Motors’ Decision Support Center.
V Kumar, PhD
Richard and Susan Lenny Distinguished Chair Professor of Marketing
Executive Director, Center for Excellence in Brand & Customer Management
Director of the PhD Program in Marketing
J. Mack Robinson College of Business
Georgia State University
V. Kumar (VK) is the Lenny Distinguished Chair Professor of Marketing, Executive Director, Center for Excellence in Brand & Customer Management, and Director, Ph.D. Program in Marketing, J. Mack Robinson College of Business, Georgia State University. He has been recognized with seven lifetime achievement awards in Marketing Strategy, Inter-Organizational Issues, Retailing, Business to Business Marketing, and Marketing Research from the AMA and other professional organizations, the Paul D Converse Award, and theGary L Lilien ISMS-MSI Practice Prize Award. He has published over 160 articles in many scholarly journals in marketing including the Harvard Business Review, Sloan Management Review, Journal of Marketing, Journal of Marketing Research, Marketing Science, Management Science and Operations Research. His books include Managing Customers for Profit, Customer Relationship Management (CRM), Customer Lifetime Value, Marketing Research, Statistical Methods in CRM, and International Marketing Research. He has won several awards for his research publications in scholarly journals including the Don Lehmann Award thrice for the best paper published in the Journal of Marketing/Journal of Marketing Research in a 2-year period, the MSI/Paul H Root Award thrice for the Journal of Marketing articles contributing to the best practice of marketing, the Robert Buzzell Award for the best paper published by the Marketing Science Institute, the Davidson Award for the best paper published in the Journal of Retailing, the Outstanding Paper Award for the best paper published in Forecasting form the International Institute of Forecasters, and the Best Runner-Up Award for the paper published in the Journal of Interactive Marketing. VK was also awarded the Sheth Foundation Best Paper Award for his paper published in the Journal of the Academy of Marketing Science. VK leads the marketing science to marketing practice initiative at the INFORMS Society for Marketing Science and has worked with Global Fortune 1000 firms to maximize their profits. He also serves on the Editorial Review Board of many scholarly journals in Marketing. VK spends his “free” time visiting business leaders to identify challenging problems to solve.
Director, Customer Intelligence,
Theresa Kushner is the Director of Customer Intelligence within the Strategic Marketing organization of Cisco Systems in San Jose, California. She joined Cisco Systems in 2006 to create, for the world’s leading internet company, a department that understands, manages and applies customer information to marketing. At Cisco, she directs a team of analytics strategists and specialists whose main job is to increase Cisco’s market share by applying insights gathered from customer data. The Customer Intelligence group at Cisco has, under Kushner’s guidance, been recognized by TDWI for its development of the Customer Intelligence Center (CIC), a one-stop shop for customer related analytics designed to provide actionable intelligence to the right person at the right time. CIC won the Customer Intelligence Excellence Award in 2007. In 2008, Kushner’s analytics team won the gold award from the National Council of Database Marketing (NCDM) for its contribution of $945M to Cisco through the deployment of propensity to buy models within marketing and sales. Before joining Cisco, Kushner was a director of marketing at IBM. There she held positions managing marketing program development, market data and analytics as well as direct marketing for small and medium business. While at IBM, she led a team of marketing professionals in western and central Europe, Middle East and Africa for two years as the director of marketing for small and medium business. It was this position that convinced her that managing data was essential to making marketing effective. Previously, Kushner was director of marketing for Unify Corporation in Sacramento, CA and manager of marketing and sales operations for the software division of Texas Instruments. Kushner is a graduate of the University of North Texas where she received a Master of Arts in Journalism.
Diki Langley, BS
Senior Operations Researcher, Sasol Technology
Diki Langley graduated from the University of the Witwatersrand with a BSc in Chemical Engineering. On graduation she worked at Johannesburg Consolidated Investments, a mining company, and African Explosive & Chemical Industries. In 1993 she joined Sasol as a process design engineer, then did contract environmental work and in 2000 joined the Decision Support group in Sasol Technology doing Linear Programming. She has become a key advisor on the application of Linear Programming at Sasol. Her expertise and experience has been important in advancing optimization in the company. She has worked on linear program representations of most production sites and units. She played a critical role in the development of a Group Linear Programme and is leading the efforts to extend this model to address energy and emission considerations. Her innovative work on Sasol’s Group Energy Linear Programme was key to the company’s successful bid to win the 2011 INFORMS Prize.
Robert Jay Lempert, PhD
Director, Frederick S. Pardee Center for Longer Range Global Policy and the Future Human Condition,
Robert Jay Lempert is a senior scientist at the RAND Corporation and Director of the Frederick S. Pardee Center for Longer Range Global Policy and the Future Human Condition. His research focuses on decision-making under conditions of deep uncertainty, with an emphasis on climate change, energy, and the environment. Lempert and his research team assist a number of natural resource agencies in their efforts to include climate change in their long-range plans. Lempert is a Fellow of the American Physical Society, a member of the Council on Foreign Relations, a member of the U.S. National Academy of Sciences Panel on Assessing the Impact of Climate Change on Political and Social Stresses, and a lead author for Working Group II of the United Nation’s Intergovernmental Panel on Climate Change (IPCC) Fifth Assessment Report and for the IPCC Special Report on Managing the Risks of Extreme Events and Disasters to Advance Climate Change Adaptation. Lempert was the Inaugural EADS Distinguished Visitor in Energy and Environment at the American Academy in Berlin. A Professor of Policy Analysis in the Pardee RAND Graduate School, he is an author of the book Shaping the Next One Hundred Years: New Methods for Quantitative, Longer-Term Policy Analysis.
Steven P. Lerner, PhD
Head of Marketing,
US Large Animal and Equine,
Merial - A Sanofi Company
Steven P. Lerner has been with Merial Limited for over 18 years, for the last five years as Head of Marketing, US Large Animal and Equine. He joined the company in 1993 as the R&D Manager for Merck Ag-Vet’s Poultry Genetics Division and was successively promoted to Technical Director, Director of Strategic Analysis, and Director of Marketing, prior to joining Merial’s Information Services Department in 2001 as part of an Oracle-implementation project. The majority of Lerner’s career has focused on the analysis of large commercial datasets with an eye towards gleaning those variables that have the greatest impact on economic success and on the development of competitive performance models and customer service/marketing tools. As IS Director for Corporate Finance Applications, Lerner and his team were responsible for the four-year evolution of Profit Plan and Long-Range Financial Forecasting systems. His transition back to Large Animals and Marketing began in 2005 with a one-year assignment to introduce Six Sigma philosophy to Merial. Lerner holds a BS in Zoology, a MS in Embryology, and a PhD in Reproductive Physiology. After completing a four-year postdoctoral fellowship in Molecular Genetics, he began his professional life as an Assistant Professor of Animal and Life Sciences at West Virginia University.
Pitipong Lin, PhD
IBM Integrated Supply Chain
Pitipong Lin is a business analytics and optimization leader in IBM Integrated Supply Chain. His expertise is in operations research, lean sigma and supply chain strategy. He received his M.S. degree in Management from Boston University and Ph.D. degree in Industrial Engineering from Northeastern University, in Massachusetts. Lin has participated in over 20 consulting engagements on business analytics and supply chain management that has earned several industry awards and recognitions. He served as a conference co-chair of IEEE ISSST in 2002, 2003 and 2004. He is currently a committee member on several international journals. He has published over 30 journal articles and proceedings on the subject of reverse supply chain optimization.
Yimin Liu, PhD
Technical Expert , Ford Motor Company
Yimin Liu is a Technical Expert in Marketing and Environmental Economics Modeling at Ford Motor Company, and leading marketing research efforts in Ford Research and Advanced Engineering. Her research interests include applying analytical techniques and economic modeling to marketing, corporate finance, strategic planning, and intelligent vehicle functions. Many of these applications have been used to develop product marketing strategies and deployed on many complex decisions across Ford global business units. During the years in this role, Liu has been granted 1 patent and filed 8 other patent applications. She earned her PHD from University of Michigan at Ann Arbor, and graduated with a maste’s degree in Economics from University of Oslo, Norway. Her multiple papers were published in international journals and invited to present at international academic conferences.
Lt. Colonel Douglas Matty, PhD
Douglas Matty graduated from the United Stated Military Academy (USMA), West Point, and was commissioned in the Army’s Air Defense Artillery. Serving tours in Europe and across the United States, he held positions at the platoon, company and brigade levels including two battery commands. After transferring to the Army’s Operations Research and Systems Analysis specialty, he served as an Assistant Professor in Mathematical Sciences at USMA. Follow on assignments include Division Chief for Test Technology Division in the Air Defense Operational Test Directorate, Fort Bliss Texas, and Senior Analyst for Institutional Training Resources as part of the Headquarters Department of the Army, Program Assessment and Evaluation Directorate, Washington, D.C. He was then assigned as the Senior Analyst for the Secretary of the Army’s Business Transformation Initiative. Matty was then selected for the Army’s Advanced Civilian Education Program and earned a doctorate in Engineering Systems from the Massachusetts Institute of Technology. Also graduating from the U.S. Army War College, he was then deployed as the Strategic Analyst for the Commanding General, United States Forces- Iraq until the recent completion of the mission in December 2011. He is currently assigned to the Department of the Army Headquarters as the Chief of Strategy for the Deputy Chief of Staff, G8. In addition to his military service, Matty was co-founder and served on the Board of Trustees from 2006 until 2011 of a national non-profit organization, Project Healing Waters Fly Fishing Inc. This organization volunteers in military and Veterans Affairs treatment facilities to integrate recreational therapy as part of rehabilitation services for wounded and disabled service members.
Carlos Mazariegos, MBA, MSc
Project Manager, Intel Corporation
Carlos Mazariegos has been a Project Manager in Intel's Customer Planning and Logistics Group since 2008 and has led and contributed to multiple efforts, spanning inventory optimization solutions, supply chain metrics and business intelligence, supply chain data integration and analytics, S&OP processes, and customer collaboration engagements. Before joining Intel’s Supply Chain organization, Mazariegos was an operations manager in one of Intel's Fabrication Technology Development facilities, where he managed product lines, new product introductions, and various Fab technical and operation teams. Prior to joining Intel, he worked for Colgate-Palmolive Co. in multiple R&D and engineering roles. Mazariegos holds an MBA from MIT's Sloan School of Management and a MSc in Chemical Engineering from MIT. Carlos is a Fellow of MIT's Leaders for Global Operations Program.
Jason R. W. Merrick, PhD
Professor and PhD Program Director,
Statistical Sciences and Operations Research,
Virginia Commonwealth University
Jason R. W. Merrick is a professor in the Department of Statistical Sciences and Operations Research at Virginia Commonwealth University. He has a M.A. (Oxon) from Oxford University in mathematics and computation and a D.Sc. in operations research from George Washington University. He is the program director for the PhD in Systems Modeling and Analysis and teaches courses in decision analysis, risk analysis, and simulation. His research is primarily in the area of decision analysis and Bayesian statistics. He has worked on projects ranging from assessing maritime oil transportation and ferry system safety, the environmental health of watersheds, and optimal replacement policies for rail tracks and machine tools and has received grants from the National Science Foundation, the Federal Aviation Administration, the United States Coast Guard, the American Bureau of Shipping, British Petroleum, and Booz Allen Hamilton, amongst others. He has also performed training for Infineon Technologies, Wyeth Pharmaceuticals, and Capital One Services. He is an associate editor for Decision Analysis and is the information officer for the Decision Analysis Society.
Marlize Meyer, MSc
Principal Operations Researcher,
Sasol Technology (Pty) Ltd
Marlize Meyer holds a BSc in Chemistry, a BSc (Hons) in Computer Science and an MSc in Operations Research from the North-West University of South Africa. She was also a lecturer at the North-West University in Probability Theory and Simulation. Meyer has worked in various departments in Sasol for the last 20 years and was a founding member of the company’s Decision Support group. She pioneered Stochastic Operations Modeling in Sasol and has guided this work from humble beginnings to international reputation. She is a Franz Edelman Laureate, Tom Rozwadowski Medal recipient, and member of Sasol Chief Executive’s Team of the Year, Sasol Technology’s Customer Support Team of the Year in 2010, and Sasol Technology’s Operations Team of the Year in 2011. The Operations Research Society of South Africa recently awarded Meyer a Category II Recognition Award for her single, outstanding achievement on the practice of operations research at national level. Being passionate about the practice of operations research, her aim has always been to add sustainable value with OR tools and in doing this, she has played a key role in building operations research capacity at Sasol.
Anjali Midha, MBA
Vice President of Client Services & Analytics,
Anjali Midha leads the client services and analytics team for Bluefin Labs. She comes to Bluefin from Digitas (the top ranked digital agency in the US) where she was a Vice President in the Strategy and Analytics group. With expertise in developing data-driven digital media strategies for Fortune 500 companies, she brings deep measurement and analytics experience to the Bluefin team. Midha holds an MBA from the MIT Sloan School of Management, and a BA in Economics from Tufts University.
Julia Morrison, PhD
Manager, Operations Research Center of Excellence in Revenue Management,
Julia Morrison is Director of the Operations Research Center of Excellence in Revenue Management Systems at Marriott International. She is involved in a variety of projects, including demand forecasting, pricing, and profit optimization. One of her recent projects, Group Pricing Optimizer, received the 2010 INFORMS Revenue Management and Pricing Section Practice Award. Prior to joining Marriott, Morrison was a consultant with McKinsey & Co., where she specialized in pricing and customer and store segmentation, primarily in retail and consumer packaged goods sectors. She also developed a variety of analytical tools used in solving a range of business problems, from sales force territory re-design to store labor scheduling. Morrison holds a Ph.D. in Operations Research and Financial Engineering from Princeton University and a B.S. in Applied Physics and Mathematics from Moscow Institute of Physics and Technology.
Anthony J. Mostek, MBA
Institute for Advanced Analytics
North Carolina State University
Anthony J. Mostek joined the staff of the Institute for Advanced Analytics as the Outreach Coordinator in June 2008. He served as an officer in the U.S. Air Force from 1999 to 2007, as a Commander in fuels management, readiness, and vehicle management while stationed at Fairchild Air Force Base in Washington. From 2003 to 2007, he worked as an Assistant Professor at Duke University, managing, developing and promoting the ROTC program at Duke University and instructing students in leadership and management, integrity, and career planning. Mostek earned his MBA while serving in the Air Force, and received his B.S. in Business Administration from the University of Wisconsin, Eau Claire. He also consults with companies to improve leadership, management, teamwork, communication, and employee motivation. He is the recipient of numerous awards, including Officer of the Year (3 times), and Athlete of the Year for Seymour Johnson Air Force Base.
Harikesh Nair, PhD
Associate Professor, Stanford Graduate School of Business
Harikesh Nair is an Associate Professor of Marketing and Spence Faculty Scholar at Stanford Graduate School of Business. He is interested in marketing analytics and studies empirically the dynamic effects of marketing as well as optimal marketing resource allocation in competitive product markets. His main interest is to understand how theory, models and data can be brought together to better understand consumer behavior and to improve the strategic marketing decisions of firms. Nair's research has been published in leading marketing journals such as Journal of Marketing Research, Marketing Science and Quantitative Marketing and Economics, and written up in popular-press outlets like The Economist, Financial Times and US News.
Derek Nelson, MS
Client Technical Lead, ILOG Supply Chain Applications, IBM Corp.
Derek Nelson is the world-wide client technical lead for IBM’s ILOG Supply Chain Applications. This team covers strategic network design, multi-site production sourcing and optimized S&OP, inventory and flow path optimization, and strategic transportation optimization. Nelson has personally been involved in the design and implementation of these solutions at many companies across a wide range of industries since 2001, serving as Vice President of Product Management at LogicTools (now part of IBM). He is also an adjunct professor at Northwestern University in the McCormick School of Engineering. Nelson completed his MS in Operations Research at Cornell University. He is the co-author of the article "Crude Calculations: Why high oil prices are upending the way companies should manage their supply chains” published in the Wall Street Journal in September, 2008. Nelson has been a guest speaker at MIT, Ohio State, and other universities.
Timothy L. Nieman
Decision Applications, Inc.
Timothy L. Nieman is President of Decision Applications, Inc., a San Francisco area based decision analysis consulting firm. His firm performs decision and risk analysis for various organizations facing complex decision problems. His recent oil and gas consulting work includes risk analysis of deepwater pipeline routing, portfolio analysis for budgeting E&P R&D portfolios, and development of methods for assessing new basin entry opportunities. Other recent work includes development of remediation and reuse strategies for impaired properties, including former refineries, manufacturing facilities and pipelines; numerous projects for the Yucca Mountain proposed nuclear waste repository; work for the US Geological Survey on mountain top coal mining; and cancer causation modeling for national health organizations. He teaches various courses on decision analysis and quantitative modeling. Nieman was formerly Senior Decision Analyst for Geomatrix Consultants, an Oakland based geotechnical and environmental engineering consulting firm. He performed decision and risk analysis for various organizations facing complex decision problems.
Thomas Olavson, PhD
Director, Operations Decision Support,
Thomas Olavson is director of the Operations Decision Support group at Google. His team provides model-based decision support for Google’s cloud infrastructure and supply chain planning. He was previously director of HP’s Strategic Planning and Modeling team, an INFORMS Prize and Edelman Award winning team. Olavson received his Ph.D. in Management Science & Engineering from Stanford University in 2001.
Andy Philpott, PhD
Director, Electric Power Optimization Centre,
University of Auckland
Andy Philpott is Professor of Operations Research in the Engineering Science Department at the University of Auckland in New Zealand. He is the founder and co-director of the Electric Power Optimization Centre, which works with electricity suppliers, consumers, and regulators to improve the efficiency of wholesale markets for electricity supply. Over the last 20 years he has consulted to a wide range of participants in this industry, including electricity generation companies, grid operators, distribution companies, and large consumers. Philpott is on the editorial board of Operations Research, Operations Research Letters and Mathematical Programming. He was an Edelman finalist with Norske Skog in 2009.
Barbara Kline Pope, MS
Executive Director of Communications and the National Academies Press,
National Academy of Sciences
Barbara Kline Pope is Executive Director for Communications and the National Academies Press at The National Academies (National Academy of Sciences, National Academy of Engineering, Institute of Medicine, and National Research Council). She is responsible for an innovative and dynamic publishing operation of both scholarly and trade books that have been available on the Web free to read since 1995. In addition to book publishing, she manages marketing and communication programs designed to bring science to public audiences. Kline Pope’s research interest is in business models for the digital publishing arena and the use of information sources among organizational buyers. Her work has been published in Marketing Science, Journal of Retailing and Journal of Electronic Publishing. With P.K. Kannan and Sanjay Jain, she won the 2007 INFORMS Society for Marketing Science Practice Prize, “Pricing Digital Content Product Lines: A Model and Application for the National Academies Press.” She is a member of the Corporate Advisory Board for the marketing department at the R.H. Smith School of Business at the University of Maryland and the Management Board of the MIT Press. She holds an M.S. (1990) from the University of Maryland and a B.S. (1981) from Indiana University of Pennsylvania.
Anne G. Robinson, Ph.D.
Director, Supply Chain Strategy and Analytics,
Anne G. Robinson is the Director of Supply Chain Strategy and Analytics for Verizon Wireless. Her team is responsible for leading strategic efforts across the Supply Chain organization, leveraging advanced analytics to implement processes and procedures that lead to improved device life cycle management, working capital optimization, and cost reduction. Prior to joining Verizon Wireless, Robinson spent seven years with Cisco Systems. Her responsibilities included managing advanced analytics, business intelligence, and performance management teams across the supply chain. She and her team were also responsible for evaluating and improving the distribution inventory network as well as establishing a statistical forecasting capability for predicting product demand. As the driving force for many foundational and cross-functional process innovations, she helped establish Cisco's presence and recognition as a leader in business intelligence and analytics, including being inducted into the balanced scorecard hall of fame. A PhD in Industrial Engineering from Stanford University, Anne is President-Elect of INFORMS, a professional organization focused on applying advanced analytical methods for making better business decisions. She has served on several advisory boards including the SAS Analytical Customer Advisory Board and the SAS-Teradata Product Advisory Board, and is a topical editor for the Encyclopedia of Operations Research and Management Science. A frequent tweeter, you can follow Dr. Robinson @agrobins.
Eugene Roytburg, PhD
Managing Partner, 4i
Eugene Roytburg is a thought leader in bringing science, advanced analytics, and consulting to business problem solving and decision making. He has over 20 years of experience in developing, transforming analytics and insight functions and driving higher value-add to clients. Currently, Roytburg is Managing Partner of 4i, an insights and analytics function consulting firm helping clients transform into strategic analytics and foresight organizations with maximum AQ and ROAI. He also functions as Sr. Advisor at A.T. Kearney, advising on growth, innovation, insight and analytics issues helping develop the vision for how consulting will be done in the future. Roytburg has developed business management practices such as Business is Science First, Bringing Science into Business of Future, Analytical IQ, and Analytical Business Solutions. He holds a Ph.D. in Systems Engineering and MBA from the Kellogg Graduate School of Management, and has 23 publications and seven patents.
O.J. Sanchez, MBA
Principal, Decision Strategies, Inc.
OJ Sanchez is an experienced strategy consultant, highly skilled in decision analysis processes and project management. His strong leadership and comprehensive oil & gas downstream and chemical industry knowledge provide pragmatic, unbiased advice to business executives that enable them to meet their goals and objectives. Sanchez worked for ExxonMobil Chemical in a variety of technical and management positions for 32 years prior to joining Decision Strategies in 2001. While at ExxonMobil, he pioneered and developed the decision analysis process that is still in use by the refining and chemical business units. His work with clients is focused on providing the insights for a broad range of strategic issues to arrive at clear and confident decisions, regardless of the complexity. Sanchez has a Bachelor in Chemical Engineering and an MBA.
Commander Harrison Schramm, MS
Professor, Naval Postgraduate School
Commander Harrison Schramm teaches Operations Research at the Naval Postgraduate School. His previous assignments include Risk Assessments at the Navy Headquarters Staff (OPNAV N81) and helicopter squadrons deployed on numerous warships as well as the islands of Guam and Bahrain. His Research interests are military applications, OR applications in cyberspace, and aviation. He holds an MS in Operations Research from the Naval Postgraduate School and a BS in Electrical Engineering from the United States Naval Academy.
Hans-Jürgen Sebastian, PhD
Professor , RWTH Aachen University
After studying mathematics, Hans-Jürgen Sebastian received a doctoral degree in 1971 and a Habilitation in 1975 from the HfB Leipzig. From 1992 to 2003, he was a professor of operations research and logistics management and since 2004 he has been a professor of optimization of distribution networks (Deutsche Post Chair) at RWTH Aachen University. Previously, he had also worked as a professor of applied mathematics at the Leipzig University of Technology and a professor of computer science at the University of Oldenburg.
Jeremy Shapiro, PhD
Professor of Operations Research and Management Emeritus, MIT
Jeremy Shapiro is Professor of Operations Research and Management Emeritus in the Sloan School of Management at MIT. For nine years he served as Co-Director of MIT’s Operations Research Center. He took early retirement from MIT in 2001 but continues to teach short courses there on analytics. Shapiro has published 75 papers in operations research, supply chain management, logistics, energy planning, finance, and marketing. He is the author of two books: Mathematical Programming: Structures and Algorithms, published by Wiley in 1979; and, Modeling the Supply Chain, published by Duxbury Press in 2001 with a second edition published in 2006. Shapiro has directed and participated in more than 50 consulting projects where decision modeling systems were developed and applied. Included were projects in supply chain network design, sales and operations planning, post-merger consolidation, product pricing strategies, and media selection.
Manu Sharma, PhD
Principal Research Scientist and Group Manager, Product Analytics,
Manu Sharma (http://www.linkedin.com/in/msharma1975) is Principal Research Scientist and Group Manager of Product Analytics at LinkedIn where he runs the Data Analytics team. His main interests are in the fields of user behavior, predictive modeling, recommendation engines, collaborative filtering, and just drawing compelling and fun insights from data. Prior to joining LinkedIn, he was Lead Research and Development Scientist at Cake Financial, a consumer internet startup for retail investors. At Cake, he designed and implemented a portfolio recommender system and a Stock/Fund rating system. He has co-authored 5 patents, and several research papers. He holds a PhD in Chemical Physics from Princeton University and a MSc in Chemistry from the Indian Institute of Technology, New Delhi.
Ashish Sinha, PhD
Professor, School of Marketing,
University of New South Wales
Ashish Sinha, Professor and Head of School of Marketing at the Australian School of Business, University of New South Wales, Sydney, obtained his PhD from University of Alberta, Canada in the area of Marketing Science with minors in Statistics and Economics. His major area of interest lies in developing models that help managers make better decisions. This interest is a natural extension of his work at Information Resources Inc., Chicago, where in the role of Vice President and Chief Modeler of Analytics Insight Group he spearheaded the development of several multi-million dollar products including Attribute Drivers, Consumer Mix Drivers and Portfolio Drivers. Sinha has consulted for many Blue Chip companies, including Kraft, Pepsico, Frito-Lay and Campbell Soup, among others, and has taught several executive programs for companies, including General Electric, Coke, Hershey and Eli Lilly. He has advised many consulting houses and regulatory organizations, including McKinsey, Information Resources Incorporated and ACCC, and is currently involved in the design and marketing of the Analytics offerings of Synovate Aztec and Summit Insights group in Australasia and MMA in the United States. His work has appeared or forthcoming in many academic and trade journals, such as Marketing Science, the Journal of Marketing Research, the Journal of Retailing, Marketing Letters, the Journal of Retailing and Consumer Services, the Journal of Business Research, Industrial Marketing Management and Australasian Marketing Journal. He is also the recipient of several academic awards, including the Davidson Award for the Best Journal of Retailing Paper, Australasian Marketing Journal Best Paper Award, Academy of Marketing Science Best Dissertation Award and AMA Best Market Research Paper Award. He is a twice-finalist for the prestigious INFORMS Marketing Science Institute Practice Award in recognition of his work in the areas of Category Management, Assortment and Disruptive innovation.
Bernd Skiera, PhD
Bernd Skiera received his doctoral degree in 1995 and his habilitation in 1999 from the University of Kiel. He is a member of the Marketing Department at Goethe University and a director of the E-Finance Lab as well as the Retail Banking Competence Center. He was a Visiting Scholar and Visiting Professor at the Anderson School at UCLA, Los Angeles (USA), the eBRC (Electronic Business Research Center) at the Smeal College of Business, Penn State University (USA), the Graduate School of Business at Stanford University (USA), the University of Economics & Business Administration in Vienna (Austria), Fuqua School of Business at Duke University (USA) and University of Technology at Sydney (Australia). Before his academic career, he has been a software developer for SAP. Skiera’s current research focuses on electronic commerce, online marketing, pricing and customer management. His publications have appeared in well-known journals (Management Science, Marketing Science, Journal of Marketing Research, Journal of Marketing, Journal of Product Management, Journal of Management Information Systems, International Journal of Research in Marketing, Journal of Service Research, European Journal of Operational Research). He has published (in German) more than seven book son topics such as Sales Force Management, Metered Pricing, Web 2.0 and Financial Supply Chain Management. Additionally, he co-authored Electronic Commerce (second edition), and Marketing for Interactive Media (third edition). Skiera consulted or provided executive training to, among others, SAP, SAS, T-Online, Telekom, Deutsche Bank, Commerzbank, Microsoft, Bearingpoint, Postbank, Mentasys. He has also founded two companies, Bonpago and Marini Media.
Atsuo Suzuki, PhD
Professor and Dean,
Faculty of Information Sciences and Engineering,
Atsuo Suzuki is a professor and the dean of the Faculty of Information Sciences and Engineering in Nanzan University in Japan. He is also the president of Central Japan Branch of Operations Research Society of Japan and the CTO of his consulting corporation, Sigmafield Co. Suzuki earned a Ph.D. at the University of Tokyo in the Department of Mathematical Engineering in 1988. In this decade he devoted to the applications of operations research to real-world problems. He established a consulting corporation and is doing consulting work with Japanese corporations in the field of retailing industry, manufacturing industry, and transport industry. In 2005,Suzuki received the Franz Edelman Finalist Award from INFORMS for “An OR/MS Approach to Managing Nanzan Gakuen (Nanzan Educational Complex)”. He also received the Best Practice Award in 2008 and the Best Case Study Award in 2009 both from the Operations Research Society of Japan.
Sandy P. Stojkovski, MS, MBA
President, Scenaria, Inc.
Sandy Stojkovski is President of Scenaria, Inc., a global leader in analytics-based strategic planning and a member of the AVL group. She has been instrumental in the formation and growth of Scenaria, a company formed under Sandy’s vision to enable global automotive manufacturers to anticipate, visualize, and proactively plan robust technology decisions for any scenario. Prior to joining Scenaria, Stojkovski was the director of Ricardo, Inc.’s energy efficiency practice where she pioneered the use of complex system models for automotive use and led large consulting teams for high publicity government fuel economy and CO2 programs. Additional transportation industry experience includes roles with Ford Motor Company and suppliers. Stojkovski received a B.S. in mechanical engineering, M.S. in industrial & systems engineering, and MBA all from The University of Michigan.
Paul Thornton, PhD
Director, Workforce Analytics & Service Models,
US Army (Retired),
Paul Thornton is a retired Army officer with over 26 years of service as a Chemical Officer and an Operations Research / Systems Analyst. He is currently a Director within the Strategy, Learning and Human Capital division of Serco. His education incudes a BA/BS in Mathematics and Computer Science from Shippensburg State College (now Shippensburg University) (1981), a MS in Operations Research from the Naval Postgraduate School (1990) and a PhD in Information Technology (Major: Operations Research and specifically optimization) from George Mason University (1997). His assignments include Chemical positions at Company, Battalion and Brigade levels and the Chemical School, and analyst assignments include Human Resources Command, various task forces, and the Army G-1. His final assignment prior to retirement was the Chief of Plans Division, in Plans and Resources Directorate, Army G-1. Since retirement, he has led a team of information technologists and analysts in providing analytic and information technology solutions focused on human capital to his clients including Office of the Secretary of Defense, U.S. Navy, U.S. Army among others.
John R. Tindle, MS
Senior Decision Analyst, TASC, Inc.
John Tindle earned a Bachelor of Science degree with focus on Operations Analysis from the U.S. Naval Academy and was awarded a Master of Science in Operations Research from U.S. Naval Postgraduate School. He completed 22 years of Naval service where he served in various squadron, ship and staff billets. His qualifications included A-6 Bombardier/Navigator, airwing strike leader, proven Operations Analyst Specialist (Plans and Policy), and Weapons Systems Acquisition Manager. For the last 18 years, he has conducted applied decision analysis for the intelligence community, Air Force Space Command and Air Force Research Laboratory. Currently, Tindle is the senior decision analyst at TASC, Inc. in Colorado Springs, and President of Tindle Analytics LLC. He is the advisor for the Decision Analysis Working Group at MORS, a two-time semi-finalist for the INFORMS Edelman Award, 2007 finalist for MORS Rist Prize, and the recipient of the INFORMS Decision Analysis Society’s 2011 Practice Award.
Hristo Trenkov, MS
Lead, Center for Risk Modeling & Simulation,
Hristo Trenkov leads Deloitte’s Center for Risk Modeling and Simulation with R&D and Service Delivery operations, specializing in the application of business modeling and management science to systematically generate advantage within the field of operations for high-risk mission oriented Public Sector and Fortune 500 Organizations. He brings over 16 years of US-based and international consulting experience, with a focus on applying mathematical modeling approaches to support decision-making in complex business environments. Trenkov has served and deployed Enterprise solutions in a wide range of industries including the federal government, banking, high technology, pharmaceuticals and life sciences, and retail. He has done extensive research in addressing complex intelligent adversarial scenarios, both in Defense and Market Competitive applications. Trenkov has a MS in Computer Science degree from the Technical University in Sofia, Bulgaria. He is an inventor in multiple fields of science and business.
Suzanne Valentine, MS
Senior Vice President of Science & Analytics,
Suzanne Valentine has worked in FMCG for 18+ years, pioneering scalable analytics to support retailers and manufacturers, and is co-recipient of 17 patents in the space. In her current role, she provides science leadership across both the Engineering and Modeling & Analytical Services teams. As co-founder of the DemandTec Corporate Citizenship Committee, she championed the inauguration of both the DemandTec Foundation and the Retail Challenge, a math-based scholarship program for high school seniors. Prior to DemandTec, Valentine worked at Procter & Gamble in both trade promotion analytics and design & analysis of clinical trials. She holds an M.S. in Biostatistics from the University of Michigan and a B.A. in Applied Mathematics and Scientific Programming from the University of California at San Diego, where she was recently elected to the Alumni Association Board of Directors.
Elizabeth Van Alstine, MS
Elizabeth Van Alstine graduated from Stanford University with a B.S. and M.S. in Management Science and Engineering, and a focus on Operations Research. Following graduation, she worked briefly at a consulting firm as a Financial Engineer, and then moved on to Google where she worked for four years on the Quantitative Management performing statistical analysis for internal decision-making. She has spent the past year working as a Research Evangelist for the team.
Robert Wang, PhD
Senior Business Analyst,
Robert Wang has been Senior Business Analyst at Nestlé USA since 2001. Previously, he served as Manager, Management Consulting at Deloitte & Touché LLP and Senior Consultant in Management Consulting for Ernst & Young LLP. Wang received a Ph.D. in 1995 from the Anderson Graduate School of Management at UCLA.
Jacob W. Ward, MPP
U.S Department of Energy
Office of Energy Efficiency & Renewable Energy, Vehicle Technologies Program
Jacob W. Ward is the Senior Analyst for the Vehicle Technologies Program at the U.S. Department of Energy’s Office of Energy Efficiency and Renewable Energy. He joined the DOE in 2008 as a Presidential Management Fellow after earning a Master of Public Policy from Georgetown University. He also holds a BS in Mechanical Engineering and BAs in Latin American Studies and the Plan II Honors interdisciplinary liberal arts program from the University of Texas at Austin. Ward received the Secretary’s Appreciation Award in 2010 for his work interpreting the long-term benefits of Recovery Act projects.
Glenn Wegryn, BS, QBA
Associate Director of Analytics, Business Intelligence and Supply Chain Operations Research
Procter & Gamble
A dynamic and engaging speaker, Glenn Wegryn has driven advanced analytic applications in supply chain, planning, sourcing, inventory, revenue, consumer and trade analytics at P&G for over 27 years. He has held organizational leadership, project management, technology development and analysis roles of increasing impact and responsibility for the company. Most notably, he has re-built the Operations Research practice at P&G into a world-class practitioner’s organization and has become the acknowledged expert in strategic sourcing of manufacturing capacity on a global basis and for overall methodologies for creating effective supply networks for P&G and its’ affiliates. Wegryn is a regular speaker at INFORMS and related conferences and holds a BS in Quantitative Analysis from Indiana University Kelly School of Business.
Senior Consultant, Decision Strategies, Inc
Paul Wicker is a Senior Consultant with Decision Strategies with more than thirty years of experience in decision analysis the oil & gas industry. He has facilitated critical strategic projects that have helped clients develop creative solutions to meet primary objectives and deliver maximum value. With extensive background in both decision analysis and facilitation, Wicker brings his experience into the classroom to create an interesting and dynamic learning environment. He is an experienced presenter and teacher. Besides the decision analysis courses he teaches in the oil and gas industry, he is also part of the team of instructors for the Soft Skills Workshop which has been offered at the INFORMS Analytics meeting for the last four years. He has presented numerous papers to professional organizations both in his expertise of lubricants and fuel additives as well as in decision analysis.
Aiman Zeid, MBA
Principal Business Consultant & Global Program Manager,
Aiman Zeid is Principal Business Consultant, Global Business Advisory Services for SAS Institute. He has 25 years’ experience in information management, business consulting, and technical implementation of analytics and performance management solutions in multiple industries. At SAS, he is lead developer of the Business Analytics Centers of Excellence and Organization Maturity consulting methodologies and services. Zeid holds an MBA from George Washington University, as well as a BS in Engineering and a Diploma in Computer Science.
Don Zhang, PhD
Cost Optimization Analyst,
Ford Motor Company
Don Zhang is a Cost Optimization Analyst in the Systems Analytics and Environmental Sciences Department at Ford Motor Company. He received his Ph. D. I n Materials Science and Engineering in 1994 and his MBA in Finance and Operations Research in 2003, both from Carnegie Mellon University. Zhang joined Ford in 2004 in PD Finance where he developed cost estimation models for various commodities. In 2007, he joined the Ford business modeling team at the Research and Innovation Center where he worked applying mathematical modeling to business problems. He has been working in many areas including global sourcing optimization, low cost country risk assessment, manufacturing footprint optimization, and commodity price forecasting. Before joining Ford, Zhang worked at U.S. Steel for 10 years in steelmaking and casting research.