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OR/MS in the Community

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PLENARY/KEYNOTE PRESENTATIONS

PLENARY
Sunday, October, 19
11:40am-12:30pm

Adventures in Policy Modeling: Operations Research in the Community and Beyond
Edward H. Kaplan
William N. and Marie A. Beach Professor of Management Sciences
Yale School of Management
Professor of Public Health
Yale School of Medicine

The literature describing the social role of operations research is somewhat of a puzzle. On the one hand, several authors have denigrated the use of traditional operations research approaches in addressing community problems, yet several studies document successful applications. Arguing that the operations research mindset is itself a great strength, we will review several examples where operations research methods have been employed to the benefit of us all and will preview research opportunities in this exciting area.

Edward H. Kaplan is the William N. and Marie A. Beach Professor of Management Sciences at the Yale School of Management, and Professor of Public Health at the Yale School of Medicine. He is best known for applying operations research methods to the design and evaluation of public health policies for the control of HIV/AIDS. More recently he has focused on bioterror response logistics. INFORMS has recognized Dr. Kaplan's contributions with several honors, including the Edelman Award, the Lanchester Prize and the INFORMS President's Award. He has also received awards from the State of Connecticut and the Connecticut Public Health Association for his evaluation of New Haven's needle exchange program, and twice served as Lady Davis Visiting Professor at the Hebrew University of Jerusalem. In February of this year, Dr. Kaplan was elected to the National Academy of Engineering. Before embarking on a career in operations research, Kaplan wanted to be a city planner. Exposure to both urban planning and operations research at MIT convinced him that he could solve more problems and better contribute to society by following the latter route.

OMEGA RHO DISTINGUISHED LECTURE
Sunday, October 19
3:10pm-4:00pm

Teaching for Learning: Past, Present, and Future
Judith S. Liebman
Professor Emerita of Operations Research
University of Illinois at Urbana-Champaign

Advances in both cognitive psychology and computer technology are changing the educational landscape. Knowing more about how individuals learn makes it clear that lectures using blackboards and chalk, or for that matter overhead transparencies, are rarely the most effective way to impart knowledge and understanding. There are an increasing number of pedagogical approaches now available: active learning, experiential learning, role modeling, games, simulations, lectures, textbooks, testing, etc. How do we choose? Are there approaches particularly useful for teaching operations research and management science? INFORMS has been a leader among engineering and scientific societies in recognizing the importance of teaching effectively. Can we do more?

Judith S. Liebman is Professor Emerita of Operations Research in the Department of Mechanical and Industrial Engineering, University of Illinois at Urbana-Champaign. She has been on the faculty there since 1972. From 1986 to 1992 she served as Vice Chancellor for Research and Dean of the Graduate College. Prior to 1972 she served on the faculty at Johns Hopkins University. Dr. Liebman received her B. A. in Physics at the University of Colorado in 1958 and her Ph.D. in Operations Research and Industrial Engineering at The Johns Hopkins University in 1971. Her research areas have included applications of operations research in engineering optimization, health systems, military and civil infrastructure investment, and studies directed towards improving engineering education. She has served on the Committee for Engineering Education of the National Academy of Engineering and has chaired the advisory committee to the College of Engineering and Applied Science at the University of Colorado at Boulder. Dr. Liebman is past president of the Operations Research Society of America, has chaired the Advisory Committee for the National Science Foundation Engineering Directorate, and has served on the Army Science Board. Since 1999 she has served on the University of Colorado Foundation Board of Directors. She has authored or co-authored many research publications and has received numerous awards for excellence in teaching.

OMEGA RHO
Omega Rho, the official Honor Society of INFORMS, was founded in 1976 to recognize superior scholarship and encourage leadership in operations research, management science and related disciplines.

The society has 35 active collegiate chapters and more than 5,000 student and faculty members. It is a member of the Association of College Honor Societies. In addition to sponsoring Omega Rho Distinguished Lectures at INFORMS annual and international meetings, Omega Rho provides financial support to the annual INFORMS Doctoral Colloquium and to its local chapters.

Honorary Membership in Omega Rho is bestowed upon individuals who provide leadership and extraordinary support for the encouragement of operations research and management science through their professional activities. Prior to delivering the Omega Rho Distinguished Lecture, Judith S. Liebman will be inducted as the 36th Honorary Member of Omega Rho.


EDELMAN COMPETITION 2003 AWARD WINNER (Reprise Presentation)
Monday, October 20
3:10pm - 4:00pm

Perfecting the Scheduled Railroad: Model-Driven Operating Plan Development
Presenters:
Rob Ritchie, President & CEO, Canadian Pacific Railway
Neal Foot, Senior Vice President Operations, Canadian Pacific Railway
Phil Ireland, Assistant Vice President, Product Design & Interline Management, Canadian Pacific Railway
Carl Van Dyke, President & CEO, MultiModal Applied Systems
Coauthors:
Rod Case and John Fallis, Canadian Pacific Railway
Jason Kuehn and Marc Meketon, MultiModal Applied Systems, Inc.

North American railroads traditionally practice "tonnage-based dispatching" where trains run only when there is sufficient traffic. This results in poor customer service, crew and asset utilization, and additional railcar-handlings. Starting in 1997, Canadian Pacific Railway (CPR) began exploring the concept of running a scheduled railroad in which trains are operated with a high degree of schedule adherence. While this has the immediate benefit of improving customer service and asset utilization, it could also result in an excessive number of trains in operation and a dramatic increase in costs. Working with MultiModal Applied Systems, CPR employed new decision support tools that enabled the company to develop an operating plan that was tightly matched to their traffic patterns. This scheduled railway approach significantly improved customer service and reduced operating costs by $170M(US)/$300M(CAN) from the cost base.

KEYNOTE
Monday, October 20
3:10pm - 4:00pm

Corporate-Academic Research Collaboration: Directions and Hot Topics
Daniel C. Pantaleo
Vice President, SAP University and Innovation Alliances
SAP Global Communications
SAP AG

Recent literature and research clearly indicate that for today's corporations to continue to thrive and survive they must develop, effectively manage, and be fully committed to a process and environment that facilitates product and business process innovation. That is a complex mission not easily achieved. The process of accomplishing an ingrained innovation culture is fraught with inertia, clouded by the drive for revenue, and frustrated by politics. One of the most effective ways for a company to stimulate innovative thinking among its personnel is to establish an active and effective program of interaction with thought leaders and researchers on university campuses. The presentation will examine key elements for success and an implementation model for such a program. It will also consider topics that are of interest and importance to corporations in the present market environment.

After a career of 25 years in higher education as a faculty member, Fulbright Scholar, dean, academic vice president and provost, Daniel Pantaleo spent four years as Vice President for Product Development with an interactive multimedia education and training developer. He left that post in 1997 to assume the responsibilities of Program Manager for SAP America's University Alliance Program where he has been able to apply his knowledge of higher education and interactive learning to significantly develop the program. Expanding his responsibilities, he was then appointed Director of Higher Learning Initiatives for SAP America with responsibility for several higher learning projects including the University Alliance Program throughout all the Americas. Dr. Pantaleo was appointed to lead the SAP Innovation Institute as its Vice President in October 2000. The SAP Innovation Institute is responsible for identifying and facilitating collaborative research projects with universities, an Executive Education program, and the University Alliance program. In July 2003, Dr. Pantaleo became part of the SAP Global Communications organization with global responsibility for the University and Innovation Alliances Program. He holds a B.S. in chemistry from Manhattan College and a Ph.D. in Inorganic Chemistry from Emory University. He served as a Fulbright Scholar in Science Education in the Philippines, held a post-doctoral appointment in the chemistry department at Louisiana State University, and took post-doctoral coursework in astrophysics at Georgia State University.

KEYNOTE
Tuesday, October 21
11:40 am - 12:30pm

Synchronizing Global Commerce: Operations Research at UPS
James Holsen
Vice President of Engineering
United Parcel Service

Founded in 1907 as a humble messenger company in the United States, UPS has grown into a $32 billion corporation by clearly focusing on the goal of enabling commerce around the globe. On any given day, UPS delivers 7 percent of the U.S. GDP and 2 percent of the world's GDP. For UPS, driving efficiencies and streamlining operations aren't merely strategic imperatives, they are a matter of survival. Optimizing a network of 360,000 employees, 88,000 vehicles, the world's 11th-largest airline and 1,700 operating facilities in over 200 countries is a serious undertaking rooted in a culture of operations research.

Jim Holsen will discuss the role of operations research in the 21st century multinational corporation, the challenges of integrating research into the operation, and the sustainable competitive advantages of enterprise-wide and indeed supply-chain-wide network optimization. He will also discuss how network optimization plays a central role in UPS's vision of synchronizing global commerce--coordinating and expediting the flows of goods, information and funds among trading partners around the world.

As Vice President of Engineering for United Parcel Service, James Holsen directs international and domestic strategic planning for the industrial, plant and automotive engineering groups, and the data systems that support the global UPS operations. He began his UPS career in 1975 in Wisconsin as a package car driver. He subsequently held several operations and engineering positions of increasing responsibility in the United States and internationally prior to becoming the Corporate Strategic Planning Manager in 1995. While the Strategic Planning manager, Mr. Holsen was responsible for long-term strategic planning of U.S. and International operations, including facility acquisition, planning, technology and engineering. In 1996, he became UPS's Corporate Industrial Engineering Manager for the United States and three years later accepted additional responsibilities for the international group with his promotion to Vice President. Mr. Holsen graduated from Marquette University.

KEYNOTE
Tuesday, October 21
11:40 am - 12:30pm

Introducing the New INFORMS Campaign to Market the Profession
Moderator:
Thomas M. Cook, President, INFORMS; Chairman and CEO, Caleb Technologies Corp.
Panelists:
Philip Johnson, President, Philip Johnson Associates
Ralph Oliva, Executive Director, Institute for the Study of Business Markets, Smeal College of Business, Pennsylvania State University
Irvin J. Lustig, Manager of Technical Services, ILOG, Inc.

Most of us would agree that we live in a world in need of OR. Yet the world continues to lack the proper level of awareness of the profession, its value and its impact. In response, an INFORMS communications committee under the direction of Thomas M. Cook has spent the past year developing a strategy to market the profession of OR and increase awareness among two key audiences: business and the press. Come hear about the launch of this exciting campaign as key members of the communications committee present the plan and campaign creative.

IFORS DISTINGUISHED LECTURE
Tuesday, October 21
3:10pm - 4:00pm

Minimum Test Sets
Jan Karel Lenstra
General Manager
CWI, the Centre for Mathematics and Computer Science

Given a number of items and a collection of subsets, called tests, find a smallest number of tests that enable one to distinguish between each pair of items. I will describe several practical settings in which this problem occurs and discuss a variety of approaches to obtain optimal or approximate solutions. I will make an attempt to put these approaches in a historical context.

Jan Karel Lenstra is General Manager of CWI, the Centre for Mathematics and Computer Science in Amsterdam. He has been on the research staff of CWI; on the faculty of the Technische Universiteit Eindhoven, where he served as Dean of Mathematics and Computer Science; and at the Georgia Institute of Technology. His research interests are in combinatorial optimization-in particular sequencing and scheduling, complexity, approximation and local search. He is co-editor of 15 books, including The Traveling Salesman Problem, History of Mathematical Programming and Local Search in Combinatorial Optimization. He has been chair of the Mathematical Programming Society and of the Koninklijk Wiskundig Genootschap, and editor-in-chief of Mathematics of Operations Research. He is editor-in-chief of Operations Research Letters.

KEYNOTE
Tuesday, October 21
3:10pm - 4:00pm

What is OR?
Moderator: Michael H. Rothkopf, INFORMS President-Elect; Professor, RUTCOR, Rutgers University
Panelists:
John D.C. Little, Professor, Massachusetts Institute of Technology
George Nemhauser, Institute Professor, Georgia Institute of Technology
Randall S. Robinson, Retired Practitioner
Robert Eugene Woolsey, Professor, Colorado School of Mines

Who are we? What is it that we do that makes us valuable and successful? What, if anything, distinguishes us from other professions? The elders of our tribe will discuss its history and possible implications of that history for the course we should currently follow.

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