Information Technology Management within Operations
Session: TA23
Date/Time: Tuesday 08:00-09:30
Type: Sponsored
Sponsor: Technology Management Section
Track:
Cluster:
Room:
Chair: Andrew McAfee
Chair Address: Harvard Business School, Morgan Hall T40, Soldiers Field, Boston, MA 02163
Chair E-mail: amcafee@hbs.edu
Chair:
Chair Address:
Chair E-mail:
- TA23.1 Measurement & Control of Knowledge Work Activities: Preliminary Results from a Field Study of IT Metrics Programs
- Rob Austin;
Harvard Business School, Morgan Hall T91, Soldiers Field, Boston, MA 02163;
raustin@hbs.edu
- TA23.2 Enterprise Resource Planning Systems Adoption in Europe
- Enver Yucesan;
INSEAD, Boulevard de Constance, Fontainebleau Cedex, 77305 , France;
- Luk N. Van Wassenhove;
INSEAD, Boulevard de Constance, Fontainebleau Cedex, 77305 , France;
luk.van.wassenhove@insead.fr
- TA23.3 Determinants & Performance Implications of Electronic Coordination by Engineers in Buyer-Supplier Relationships: Test Contingency Hypothese
- Ben M. Bensaou;
INSEAD, Boulevard de Constance, Fontainebleau Cedex, 77309 , France;
- TA23.4 Coordination Requirements, Information Infrastructure & the Optimal Design of Organizations
- Eric Clemons;
University of Pennsylvania, The Wharton Sch., 1315 Locust Walk, SH-DH 6366, Philadelphia, PA 19104;
clemons@wharton.upenn.edu
- TA23.5 The Performance Impact of ERP: An Empirical Observation
- Andrew McAfee;
Harvard Business School, Morgan Hall T40, Soldiers Field, Boston, MA 02163;
amcafee@hbs.edu
Results are presented from a natural experiment which had as its treatment the adoption of an ERP information system within a high-tech manufacturing facility. System adoption occurred without significant contemporaneous business process changes. After an initial dip, operational performance improved along a classic learning curve.
For information on individual presentations, please contact the authors
directly.
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