Knowledge Management & Information Technology

TC15.1 Knowledge Management: A Reframing & Repackaging of a Familiar Phenomenon Kathy L. Wohlert --- Univ. of TX, Div. of Mgt. & Mkt., 6900 N Loop 1604 West, San Antonio, TX 78249 , (wohlert@ibm.net)

As organizations increasingly become aware that their intellectual¨ resources are assets which can provide distinct competitive¨ advantages, they are looking for ways to 'manage' the knowledge that¨ exists within their boundaries. Knowledge management, as used in the¨ literature, is remarkably similar to what has been labeled¨ 'technology transfer.' We compare these 2 phenomena..

TC15.2 Geographically Distributed Work Groups & IT: A Study of Working Relationships & IS Professionals Diane Bandow --- AT&T, , ,

IT has enabled individuals to participate in groups and teams while¨ being separated by distance. In the past, research in groups,¨ teaming, interpersonal relations and collaboration has focused¨ on face-to-face communication. We examine how members of a systems¨ development organization develop working relationships in today's¨ environment which facilitate knowledge management when groups are¨ required to work together in separate locations...

TC15.3 Knowledge Management & Knowledge Networks: Solutions to Problems Gerald Wagner --- Milagro Systems, Inc., , ,

Knowledge management is rapidly becoming a household word in¨ organizations following in the footsteps of the word 'intranet.'¨ Knowledge management means different things to different people. To¨ Milagro Systems, it is a 'way of life' - a way of life that¨ appreciates intellectual assets and appreciates that in human minds,¨ somewhere there exists answers and solutions to all problems...