Phoenix, AZ October 14-17


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Plenaries & Keynote Presentations

Richard J. O’Lear Wallace J. Hopp
George Poste Edward C. Prescott,
Omega Rho Distinguished Lecture

Edelman 2012 Reprise Christopher B. Lofgren
William R. Pulleyblank,
Philip McCord Morse Lecture
Paolo Toth
IFORS Distinguished Lecture
Alan Gara Caryl Brzymialkiewicz
Reprise of 2012 UPS George D. Smith Prize Presentation Wagner Prize Presentation 2012
  SMDM Plenary, Mark S. Roberts

Sunday, October 14

Welcome & Plenary


Terry Harrison, President, INFORMS
Professor of Supply Chain and Information Systems; Earl P. Strong Executive Education Professor in Business
Pennsylvania State University

Ronald Askin, General Chair, INFORMS Annual Meeting Phoenix
Professor of Industrial Engineering; Director, School of Computing, Informatics, and Decision Systems Engineering
Arizona State University

OR Applications for Intelligence, Surveillance and Reconnaissance
Richard J. O’Lear
Defense Science Board
President and CEO, Sage Intelligence Associates

Several years ago, the Defense Science Board commissioned a Task Force on Operations Research (OR) Applications for Intelligence, Surveillance and Reconnaissance (ISR). The Task Force report noted: OR represents a powerful tool to help improve the quality of investment decision making by illuminating key issues, assumptions and sources of information. OR is applied inconsistently throughout the defense and ISR communities. OR and the use of it can be strengthened in the defense and ISR communities through effective institutionalization. The utility of OR can be more firmly established through appropriate test cases. This presentation will update the DSB report and emphasize the value of OR and its power as a tool to help prove the quality of ISR decisions. It will describe the inconsistency of OR use in making ISR decisions and the types of changes that could improve the efficiency and effectiveness of OR applications in the ISR decision making process. It also identifies some of the critical attributes for achieving success using OR tools to make ISR decisions.

Richard O’LearRich O’Lear returned to government service in 2011 as the Chief of the Intelligence Community (IC) Strategic Study Group, a small office that conducts studies for the Director of National Intelligence. In July 1993, he retired from the USAF as a Major General. During his 30-year career, he worked in, operated, managed and commanded U.S. foreign Intelligence activities from field units to the national level. He earned a BS (Engineering) from the USAF Academy; an MA (History) from the University of Denver; an MA (Political Science) from Auburn University; and an MA (National Security Studies) from Georgetown University. After the U.S. Air Force, he worked for five years at Oracle Corporation and 11 years with Lockheed Martin where he was responsible for developing strategic and tactical business relationships with the IC, the DOD and major integrators in the intelligence, national security and Information Management areas. After Lockheed, he spent two years as president and CEO of SAGE, a consulting group that specialized in providing national security and intelligence-related advice. General O’Lear served on a number of advisory boards for the DOD and the IC, as well as the Defense Science Board and the AF Scientific Advisory Board. He is chairman emeritus of the AFCEA Intelligence Committee.



Computational and Analytical Challenges and Opportunities in Personalized Medicine
George Poste
Chief Scientist, Complex Adaptive Systems Initiative;
Del E. Webb Chair in Health Innovation
Arizona State University

Rapid progress in systems biology and molecular analytical platforms offers the promise of major gains in the detection, treatment and prevention of diseases and for targeting therapeutic interventions to match the molecular and pharmacogenetic profiles of individual patients (personalized medicine). Whole genome sequencing and other molecular diagnostics, next-generation body imaging and miniaturized on-body:in-body sensors will assume increasing importance in the healthcare value chain as powerful platforms for precision diagnosis, selection of optimum treatment, treatment compliance and remote monitoring of individual health status. 

Agility in forging new alliances between the hitherto separate sectors of (bio) pharmaceuticals, diagnostics, devices, computing, telecommunications and consumer social media networks will radically reshape the future healthcare landscape and the competitive environment. These accelerating trends will generate data on an unprecedented scale. Academia, industry, regulators and healthcare systems are ill-prepared for the technical, infrastructure, financial, organizational and cultural implications of “big data” and large scale computing initiatives in healthcare. Technical innovation has been, and will remain, fundamental to progress in healthcare. However, the acceleration of new discoveries and convergence of hitherto separate research disciplines and industrial sectors will generate complex economic, social and ethical questions regarding the “value” of innovation, how much new technology society can afford and how priorities for the allocation of expensive healthcare resources are set.

George PosteGeorge Poste is Chief Scientist, Complex Adaptive Systems Initiative (CASI), Regents’ Professor and Del E. Webb Chair in Health Innovation at Arizona State University. In 2003 he founded the Biodesign Institute at ASU and served as Director until 2009 during which time the Institute achieved cumulative research funding of $300 million. From 1992-1999 he was Chief Science and Technology Officer and President, R&D of SmithKline Beecham (SB). At SB he was associated with the successful registration of 31 drug, vaccine and diagnostic products. In 2004 he was named as R&D Scientist of the Year by R&D Magazine; in 2006 he received the Einstein Award from the Global Business Leadership Council; and in 2009 received the Scrip Lifetime Achievement Award voted by the leadership of the global pharmaceutical industry. He has published over 350 research papers and edited 14 books on pharmaceutical technologies and oncology and has received honorary degrees in science, law and medicine for his research contributions. He was honored in 1999 by HM Queen Elizabeth II as a Commander of the British Empire for his contributions to international healthcare and security. Poste is a Fellow of the Royal Society, the Royal College of Pathologists and the UK Academy of Medicine, a Distinguished Fellow at the Hoover Institution, Stanford, and a member of the Council for Foreign Relations. He served as a member of the Defense Science Board from 2003 to 2009 and Health Board of the U.S. Department of Defense and is currently a member of the U.S. Institute of Medicine Board on Global Health.



Reprise of 2012 Edelman Award-Winning Presentation
Supply Chain-Wide Optimization at TNT Express
TNT Express: Marie-Christine Lombard, Chris Goossens, Marco Hendriks
Tilburg University: Hein Fleuren, Ineke Meuffels
ORTEC: John Poppelaars

TNT Express is one of the world’s leading express delivery companies. The introduction of operations research (O.R.) at TNT Express during the past seven years has significantly improved decision-making quality and resulted in millions of Euros in cost savings. The Global Optimization Program (GO) initiative has led to the development of an entire suite of optimization solutions and the GO Academy, TNT’s management development program for teaching the optimization principles. The tools and available knowledge allow operating units to analyze performance, identify optimization opportunities and overcome operational challenges. To date, the most significant savings originate from the network routing and scheduling solution (TRANS), the tactical route planning solution for pickups and deliveries (SHORTREC), and the supply chain solution (DELTA Supply Chain). As a result of all these initiatives, O.R. is now an effective part of TNT Express' DNA, and over the period 2008-2011, more than €207 million in savings were realized.

The Franz Edelman Award for Achievement in Operations Research and the Management Sciences calls out, recognizes and rewards outstanding, high-impact applications of OR/MS. Each year, six to seven finalists compete in the “Super Bowl” of O.R. in practice. The 2012 finalists include Carlson Rezidor Hotel Group, Centers for Disease Control and Prevention, Danaos Corporation, Hewlett-Packard and Intel Corporation. In this keynote, the first-place TNT Express team will reprise their winning presentation.


Monday, October 15


Philip McCord Morse Lecture
Analytics for a Networked World
William R. Pulleyblank
Professor of Operations Research, Class of 1950 Chair of Advanced Technology, Dept. of Mathematical Sciences
United States Military Academy

The decade from 1947 to 1957 was a transformative time for applied mathematics. George Dantzig invented the simplex algorithm, Ralph Gomory developed his cutting plane algorithm for integer programming and a broad range of analytics applications emerged. Some came from military objectives, some from accelerating industrialization and some came from optimization of logistics. Philip McCord Morse was a key player in these activities. In addition to his many scientific contributions, in 1952 he was a member of the group that formed ORSA, one of the two societies that joined to become INFORMS. He also founded the Operations Research Center at MIT in 1956 and served as its director for its first twelve years.

Now, sixty years later, the world has changed significantly. The services sector is becoming the largest component of the economy in developed countries. Monolithic organizations are being replaced with dynamic networks of smaller units. Problems that used to require days or weeks on the largest computers available can now be solved in seconds on a smart phone. Massive amounts of data are being collected from a variety of sources and being transmitted and shared globally. The traditional strategy-tactics-operations cycle is being replaced with forms of continual optimization. The role of analytics in decision making is going from being a boutique activity to the mainstream.  This presents a suite of new problems for applied mathematics, operations research and management sciences. I will discuss several of these as well as the possible consequences of their solutions. These will include applications in healthcare, business management and making real-time decisions in the face of uncertainty. I will also discuss what I believe are some of the most critical research issues going forward.

William PulleyblankWilliam (Bill) R. Pulleyblank received his PhD in Combinatorics and Optimization from the University of Waterloo in 1973. He spent 16 years in academia before joining IBM Research in 1990 as manager of the Optimization Center. From 1995-2000 he was Director of Mathematical Sciences in IBM Research. From 2001-2004, he led the Blue Gene project, which resulted in the production of the most powerful supercomputer in the world. Pulleyblank’s last position at IBM was as Vice President of IBM's Center for Business Optimization within IBM's Global Business Services Organization. He linked the geniuses from IBM Research with IBM's clients to put mathematical algorithms to work solving critical business problems and tackling some of the toughest problems facing society. His group of consultants and mathematicians worked on seemingly unsolvable problems where the math is not understood or not solvable, where the data sets are massive or there is limited availability to data and where massive computing power may be needed. In a nutshell, they were tackling the most difficult problems in the world.

Dr. Pulleyblank has held research chair positions, spoken at notable international forums and has been an editor for a number of mathematical, programming and combinatorial theory journals. He has also been a board member for mathematical and computational councils such as the U.S. National Research Council, iCORE Alberta, DIMACS External Advisory Board, the Division of Mathematical and Physical Sciences of the U.S. National Science Foundation, Fellow of the Fields Institute, and more. In 2010, he was elected to the National Academy of Engineering. Additionally, He has appeared in several movies, from the well known (Silver Streak with Richard Pryor, Gene Wilder, Jill Clayburgh), to the obscure (Golden Rod with Donald Pleasance), to the one nearest to his heart (the unreleased Wolf Boy, where he met his wife, Diane, to whom he has been married 32 years).



The Future of High Performance Computing
Alan Gara, Intel Fellow and Director of Exascale Computing Pathfinding, Exascale Chief Architect
Intel Corporation

(“Exascale” computing = a million trillion calculations per second. IBM's BlueGene/L has a peak performance of 596 teraflops. A petaflop is 1000 times faster than a teraflop, and an exaflop is 1000 times faster than a petaflop.)
The raw processing power of computing has increased more than 1000 fold over the last 15 years and has been driven primarily by the market supporting the needs of individual users. The functions that these computers perform today are similar to that of 15 years ago (spreadsheets, word processors and displaying of web pages). Lately, fast search, social media and now analytics will drive computing again aimed at providing better overall user experiences to the individual user. While market forces over the last 15 years have been driving computing resources to make better user experiences at the level of the individual, the engineering, scientific and business communities have been exploiting and sometimes helping to guide the direction of the advances. If we use recent history as our guide, we would predict that future computers to be used for engineering, science and business need to also have much in common in systems designed to be used for the improvement of usability and function for the individual user. Exascale computing systems will be examined from this perspective. There are a number of commodity mass markets to choose components from when considering Exascale and these will be discussed with respect to their ability to address the challenges of processor performance, network capability, system energy efficiency, system reliability and most importantly the overall ability to extract results from an Exascale system. The question of whether we are now entering into a time when high performance computing can and must again sustain most of its ingredient components will therefore be addressed.

Alan GaraAlan Gara is an Intel Fellow and Director of Exascale Computing Pathfinding as well as Exascale Chief Architect at Intel Corporation. Prior to joining Intel he was an IBM Fellow and Chief Architect for the Blue Gene platform. The first IBM Blue Gene machine reached the #1 spot on the Top 500 list in November 2004, remaining at the #1 spot until November 2007. Since the Green 500 and the Graph 500 benchmarks were defined, Blue Gene machines have been #1 in both. IBM was award the National Medal of Technology and Innovation in 2008 from President Obama for the Blue Gene machine. Gara has received two Gordon Bell prizes (1998 and 2006) and the Seymour Cray award in 2010. He has over 70 publications in computer science and physics and more than 130 U.S. patents in the area of computer design and architecture. He received his PhD in Physics from the University of Wisconsin, Madison.



Manufacturing - Fading or Phoenix?
Wallace J. Hopp, Alessi Professor of Business Administration,
Ross School of Business
University of Michigan

By most measures, manufacturing has been shrinking as a part of the U.S. economy for decades. Prevailing opinion among economists is that this represents a natural, even beneficial, progression toward a post-industrial economy. In contrast, politicians continue to be fond of factory photo ops and soaring rhetoric about the revitalization of American manufacturing. So what is the truth? How important is manufacturing to the economy of a developed country? How healthy is the U.S. manufacturing sector? Is a new era of manufacturing dawning? What factors will determine success in the manufacturing landscape of the future? To address these questions, we examine the economic data and argue that manufacturing in the U.S. is both more central to the economy and more cost competitive than commonly thought. But we also note that a wide swath of the manufacturing sector is at risk, largely due to non-economic factors. We discuss the implications of these findings for practice and policy, and highlight research questions where operations research scholars can play important roles in understanding and shaping the future of the manufacturing industry.

Wallace HoppWallace J. (Wally) Hopp has focused his teaching and research on the manufacturing field for over 25 years. In addition to publishing widely in the OR and OM journals, he authored the books Factory Physics (with Mark Spearman), and Supply Chain Scienc and Hospital Operations (forthcoming with Bill Lovejoy). His awards include the 1990 Scaife Award (with Mark Spearman, for the paper with the “greatest potential for assisting an advance of manufacturing practice), the 1998 IIE Joint Publishers Book-of-the-Year Award (for the book Factory Physics), the 2005 IIE Technical Innovation Award, and the 2006 SME Education Award. Hopp is a Fellow of INFORMS, MSOM, POMS, IIE and SME.  He served as Editor-in-Chief of Management Science 2003-2008 and as President of the Production and Operations Management Society (POMS) 2009-2010. He has been an active industry consultant: clients have included Abbott Laboratories, Bell & Howell, Black & Decker, Boeing, Case, Dell, Ford, Eli Lilly, Eaton, Emerson Electric, General Electric, General Motors, John Deere, IBM, Intel, Motorola, Owens Corning, Schlumberger, S&C Electric, Texas Instruments, Whirlpool, Zenith, and others. He currently serves as Associate Dean for Faculty and Research at the Ross School of Business.


Tuesday, October 16


Omega Rho Distinguished Lecture
Nobel Laureate Edward C. Prescott
Operations Research and the Revolution in Aggregate Economics
Edward C. Prescott
W.P. Carey Chaired Professor of Economics, Director of the Center for the Advanced Study in Economic Efficiency, Arizona State University
Senior Monetary Adviser, Federal Reserve Bank of Minneapolis

The extension of recursive methods to dynamic equilibrium modeling spawned a revolution in aggregate economics. This revolution has resulted in aggregate economics becoming, like physics, a hard science and not exercises in storytelling.  Operations research played a major role in the development of practical methods to model dynamic aggregate economic phenomena and to predict the consequences of policy regimes.  I learned about recursive methods when obtaining a Master’s Degree in Operations Research at Case Institute of Technology in 1962-63. Of particular importance were the tools I mastered in a queuing course taught by Maurice Sasieni, though I learned some importance lessons from Russell Ackoff in scientific methodology. The reason that these tools were important was that there were rational people in some of the models.  This was in sharp contrast with the now defunct field of Keynesian macroeconomics, where economists searched for the dynamic system governing the evolution of the national income and product accounts statistics and other aggregate statistics.  Robert E. Lucas tried to develop economic foundations for these empirically determined, policy-invariant, dynamic systems and found that the existence of such systems was inconsistent with dynamic economic theory.  Subsequently recursive methods were used to develop a quantitative theory of aggregate fluctuations and other aggregate phenomena. 

Edward C. PrescottEdward C. Prescott is the W.P. Carey Chaired Professor of Economics and the Director of the Center for the Advanced Study in Economic Efficiency at Arizona State University.  He is also a Senior Monetary Adviser at the Federal Reserve Bank of Minneapolis.  In 2004, Prescott was awarded the Nobel Prize in Economic Sciences jointly with Finn Kydland for their contributions to dynamic macroeconomics, in particular, the time consistency of economic policy and the driving forces behind business cycles.  In addition, he was awarded the 2002 Erwin Plein Nemmers Prize in Economics.  Prescott has published more than 100 research articles, which address topics in money and banking, finance, business cycle theory, general equilibrium theory, and policy theory.  In a 2000 book Barriers to Riches, Prescott and co-author Stephen Parente argued that barriers to technology adoption are the dominant cause of the large differences in standards of living across countries.  In 2007, Prescott co-edited Great Depressions of the 20th Century with Timothy Kehoe.  He received a BA in mathematics from Swarthmore College, an MS in operations research from Case-Western Reserve University, and a PhD in economics from Carnegie Mellon University. 

OMEGA RHO, the official Honor Society of INFORMS, was founded in 1976 to recognize superior scholarship and encourage leadership in operations research, management science, and related disciplines. The society has 39 active collegiate chapters, more than 5,000 student and faculty members and is a member of the Association of College Honor Societies. In addition to sponsoring OMEGA RHO Distinguished Lectures at INFORMS Annual and International meetings, OMEGA RHO provides financial support to the annual INFORMS Colloquium. Honorary Membership in OMEGA RHO is bestowed upon individuals who provide leadership and extraordinary support for the encouragement of operations research and management science through their professional activities. Prior to delivering the OMEGA RHO Distinguished Lecture, Edward C. Prescott will be inducted as the 46th Honorary Member of OMEGA RHO.



Principles to Successfully Navigate the Vortex of Innovation
Christopher B. Lofgren, President and CEO
Schneider National, Inc.

At the heart of innovation is change. Human beings and organizations are predisposed to resist change. Therefore, leadership and management play key roles in successfully delivering innovative solutions. This presentation highlights simple principles for guiding the creation and implementation of innovative solutions to challenging problems facing OR/MS practitioners. Examples will be given on how these principles were applied to, and shaped, solutions created and implemented by the Engineering Organization at Schneider National, Inc.

Christopher B. LofgrenChristopher B. Lofgren is President and Chief Executive Officer at Schneider National Inc., a premier provider of transportation and logistics services. He joined Schneider Logistics in 1994 as vice president of engineering and systems. He later served as Chief Information Officer and Chief Operating Officer before being named President and Chief Executive Officer of Schneider National in 2002. Lofgren currently serves on the Board of Directors of CA Technologies, the Georgia Tech Advisory Board (GTAB), the Executive Committee and the Board of Directors of the American Trucking Associations, Inc. (ATA) and the Board of Directors of the American Transportation Research Institute, a research trust affiliated with the ATA. Locally, he is a member of the Senior Advisory Council for Junior Achievement of Brown County (Wisconsin) and previously served as a board member of the Green Bay Symphony Orchestra and the Green Bay, Wisconsin Boys & Girls Club. Before joining Schneider National Inc., Lofgren held positions at Symantec Corporation, Motorola and CAPS Logistics. He holds a bachelor’s degree and a master’s degree in industrial and management engineering from Montana State University and a doctorate in industrial and systems engineering from The Georgia Institute of Technology. In October 2009, Lofgren was inducted into the National Academy of Engineering.




IFORS Distinguished Lecture
Models and Algorithms for Passenger Railway Optimization Problems

Paolo Toth, Professor of Operational Research, Faculty of Engineering
University of Bologna

Passenger railway systems are highly complex systems requiring the solution of several planning problems that can be analyzed and solved through the application of mathematical models and optimization techniques, which generally lead to an improvement in the performance of the system, and also to a reduction in the time required for solving these problems. The planning process is generally divided into several phases. After a description of the whole planning process and of its main phases, the Platforming and Train-Unit Assignment phases are considered in more detail. In the Train Platforming Problem, we are given a set of timetabled trains, and the objective is to find the best assignment of the trains to the platforms (and to the routing paths connecting the arrival/departure tracks to the assigned platforms) in a railway station. An Integer Linear Programming (ILP) formulation is presented, and a column generation procedure is proposed for the solution of the corresponding continuous relaxation. An effective heuristic algorithm, driven by the continuous relaxation of the ILP formulation, is proposed as well. Computational results on real-world instances are reported. A train unit consists of a self-contained train with an engine and a set of wagons with passenger seats. The Train-Unit Assignment Problem calls for the definition of the “best” train units to be assigned to a given set of timetabled trips, each with a given number of passenger seats requested. Heuristic algorithms based on the solution of ILP models are presented. Computational results on real-world instances are reported.

Paolo TothPaolo Toth is Professor of Operational Research at the Faculty of Engineering of the University of Bologna. He is the author of more than 160 papers published in international journals and of the book Knapsack Problems: Algorithms and Computer Implementations (coauthor S. Martello; J. Wiley, Chichester, 1990). He is also Co-Editor of the books Combinatorial  Optimization (J. Wiley, Chichester, 1979) and The Vehicle Routing Problem (SIAM Monographs on Discrete Mathematics and Applications, Philadelphia, 2002). He is currently a member of the Editorial Boards of the journals Transportation Science, Networks, Journal of Heuristics, Journal of the Operational Research Society, European Journal of Operational Research and many more. He was President of AIRO (Italian Operational Research Society) 1988-1995; President of EURO (Association of the European Operational Research Societies) 1995-1996; and President of IFORS (International Federation of the Operational Research Societies) 2001-2003. In May 1998, Toth delivered the Harold Larnder Memorial Lecture (annual Award of CORS). In 1998, he was conferred the EURO Gold Medal, the highest distinction within Operational Research in Europe. In May 2003, the University of Montreal conferred him a Doctorate honoris causa in Operational Research. In November 2005, the Transportation Science and Logistics Society of INFORMS conferred on him the Robert Herman Lifetime Achievement Award in Transportation Science.



Reprise of 2012 UPS George D. Smith Prize Award-Winning Presentation
Tauber Institute for Global Operations, University of Michigan: Lawrence M. Seiford, Goff Smith Co-Director and Diana Crossley, Managing Director

The Tauber Institute for Global Operations at the University of Michigan was awarded the first UPS George D. Smith Prize for effective and innovative preparation of students to be good practitioners of operations research. In this session they describe their unique and innovative program that provides interdisciplinary education, successfully uniting the fields of engineering and business. The program was designed from the start as collaboration between the University of Michigan's Stephen M. Ross School of Business and the College of Engineering with strong support from industry to provide students with superb educational experiences that are directly related to the current needs of industry. It provides a unique combination and level of training including a fourteen-week challenging, intensive real-world project experience as part of a mixed student team. The Tauber Institute strives to meet corporations' needs for a new kind of graduate – leaders with exceptional academic background and relevant professional experience who can successfully integrate business and engineering perspectives.

The UPS George D. Smith Prize, a new INFORMS award presented this year for the first time, recognizes an academic department or program for effective and innovative preparation of students to be good practitioners of O.R., management science or analytics.


Wednesday, October 17


Risk and Decision Sciences to Inform Policy and Strategy at the U.S. Department of Homeland Security
Caryl Brzymialkiewicz, Executive Director for Risk and Decision Analysis
U.S. Department of Homeland Security

Caryl Brzymialkiewicz will address the creation of a multi-disciplinary federal analytic staff in DHS that anticipates critical Homeland Security challenges and offers valued decision support to DHS leadership by providing timely and relevant insight gained through rigorous, state-of-the-art qualitative and quantitative analysis. She will discuss the span and scope of current and future analytic work in SPAR, including designing and refining core analytic processes, models and data that support DHS strategy, planning and analysis, and the execution of the Quadrennial Homeland Security Review (QHSR) requirements and missions. She will also comment on areas where SPAR is seeking information sharing and analytic community engagement to continue to advance the state of the art in Homeland Security strategic risk and decision analysis.

Caryl BrzymialkiewiczCaryl Brzymialkiewicz is the Executive Director for Risk and Decision Analysis, at the U.S. Department of Homeland Security (DHS), Office of Policy, Office of Strategy, Planning, Analysis & Risk (SPAR). Prior to joining DHS, she served as the Assessments Director and Division Chief, ORSA Division (J-9) at JIEDDO (Joint Improvised Explosive Device Defeat Organization), and as a Research Analyst at the Center for Naval Analyses. She holds a BE in Biomedical Engineering from Vanderbilt University, and a PhD in Biomedical Engineering from Duke University.



2012 Daniel H. Wagner Prize Presentation
Finalists to be announced.
The Daniel H. Wagner Prize is awarded for a paper and presentation that describe a real-world, successful application of operations research or advanced analytics. The prize criteria emphasize innovative, elegant mathematical modeling and clear exposition. Competitors for the 2012 prize include the United States Coast Guard (for scheduling patrols in the Port of Boston), the City of Philadelphia (for redesigning City Council districts that minimize gerrymandering), Duke Cancer Institute (for improving patient access), Mount Sinai Medical Center (for optimizing bed assignments), Rush University Medical Center (for improving cervical cancer treatment), and Supply Chain Management (accounting for lead time variability, particularly in multi-echelon networks).


INFORMS - SMDM Joint Plenary

Panel: What Pilots and the Airline Industry can Teach Clinicians and Hospitals about Patient Safety
Moderator: Mark Roberts, University of Pittsburgh

The airline industry has made tremendous advances in the safety of aviation over the past 30 years, and has successfully ingrained a culture of safety into operations. As reported by the Robert Wood Johnson Foundation, the formation of the Commercial Aviation Safety Team in the mid 1990s has reduced several types of airline fatalities to near zero. Unfortunately, after the landmark To Err Is Human report by the Institute of Medicine noted huge numbers of patients are harmed and die as a result of errors, no similar improvement has been witnessed in health care patient safety. This panel will explore how the successes of safety improvement in aviation can be translated into health care.

Arnold Barnett, PhD, is the George Eastman Professor of Management Science and a Professor of Statistics at the MIT Sloan School of Management. An INFORMS fellow, he is one of the world’s leading experts on airline safety, who has contributed significantly to the development of the safety culture in the airline industry.
Captain Craig T. Hoskins is an Airline Pilot and currently the Vice President and Chief Safety Officer for JetBlue Airways, Corp. He is responsible for all Flight – Ground - Technical Operations Safety, Dangerous Goods, Environmental Programs, American Disabilities, SMS Internal Audit/Evaluation, Occupational Health and Safety Programs. He has accumulated over 30 years of aviation/human factors experience that includes military and commercial operations as a Technician, Pilot, Safety Consultant, Mishap Investigator, and Human Factors Senior Analyst. He will speak on “Integrating Aviation Safety with Medicine”.
Brent James, MD, MStat
, is the Chief Quality Officer, and Executive Director, Institute for Health Care Delivery Research at Intermountain Healthcare, in Salt Lake City, Utah. He has been an international leader in patient safety and quality improvement for nearly 30 years, and was a co-author on many of the IOM reports which have compared patient safety and airline safety.
Mark S. Roberts, MD, MPP, Professor and Chair of Health Policy and Management and the Graduate School of Public Health, University of Pittsburgh, a longstanding member of both INFORMS and SMDM, will moderate the session.