General Chair

Jack Kloeber

Principal at Kromite, LLC

Jack Kloeber is a retired U.S. Army Lieutenant Colonel with experience in R&D portfolio management, decision analysis, modeling and simulation, technology selection, and strategy development. Jack taught mathematics at West Point for three years, and graduate level decision analysis, systems simulation, and technology selection for six years at the Air Force Institute of Technology. His work has supported decisions for various superfund sites within the Department of Energy, and many technology organizations within the Departments of Army, Air Force, and Navy.

After retiring from the U.S. Army, Jack was the head of Portfolio Management for Bristol-Myers Squibb, and more recently, head of Portfolio Management for J&J Pharma Services where he coordinated the portfolio management efforts across multiple R&D and marketing operating companies.

Jack became a Senior Partner at KROMITE for 5 years and now 7 years as KROMITE’s Principal. Jack led the consulting team who supported Syngenta and was a member of the Edelman Award winning team in 2015.

He received his PhD from Georgia Institute of Technology and MSIE and BSIE from Lehigh University.

Jack is a Past-President and Fellow of the Society of Decision Professionals, a member of the Decisions Analysis Society, and a 25-year member of INFORMS.

Organizing Committee

  • Joining the FICO team in 2015, Zahir helps clients design solutions for their advanced analytics needs, with a focus on optimization, analytics deployment and change management. He brings 20 years of experience in manufacturing, transportation, logistics and IT, having recently led the advanced analytics team within a $4B company. His work was profiled in the book Only Humans Need Apply – Winners and Losers in the Age of Smart Machines by Tom Davenport and Julia Kirby. Zahir has a BS in Computer Engineering, an MS in Industrial Engineering, and an MS in System Dynamics.

  • Tudor Bodea is a Director of Revenue Optimization Innovation in the Distribution and Revenue Management Strategy Department at the InterContinental Hotels Group in Atlanta, GA. In his role, Tudor is responsible for the identification and exploitation of revenue/profit opportunities using research techniques from such study areas as operations research, economics and psychology. Tudor has published scientific papers in such journals as Manufacturing & Service Operations Management, Transportation Research and Transportation. He is the co-author of the books Segmentation, Revenue Management and Pricing Analytics and Pricing Segmentation and Analytics. Tudor earned his Ph.D. in Civil Engineering at the Georgia Institute of Technology with an emphasis on choice modeling, transportation systems, logistics and statistics. He holds an M.S. in Civil Engineering from the Georgia Institute of Technology and an M.S. and B.S. in Transportation Systems from the Technical University of Cluj-Napoca, Romania.

  • Aaron Burciaga CAP is an Advanced Analytics Senior Manager for Commercial Management Consulting at Accenture LLP – he leads Accenture’s Advanced Analytics Applications Platform in North America and is also the Global Defense Analytics Lead.  Aaron is also Reserve Marine Officer supporting the CIO Headquarters Marine Corps-Pentagon. Technical interests are at the crossroads of advanced analytics, global logistics, and information management (“big data”). M.S. in Operations Research from the Naval Postgraduate School and a B.S. from the United States Naval Academy.

  • Samuel K. Eldersveld received a Ph.D. in Operations Research from Stanford University in 1992 working in the Systems Optimization Laboratory. Sam is currently the Director of Data Science for Amazon’s North America’s Supply Chain. Previously, Sam worked as a Mathematician for Boeing and managed O.R. teams at Expedia, Starbucks and Amazon where he was a Principal Research Scientist. Sam also spent a year leading OR data science teams for Uber Technologies Inc. He is a professional member of ACM, ASA, MOS, SIAM and INFORMS. Sam was affiliated with the University of Washington Foster School of Business as an Auxiliary Faculty member in the Operations Management Department.

  • Elea McDonnell Feit is an Assistant Professor of Marketing at Drexel University and a Senior Fellow of Marketing at The Wharton School at the University of Pennsylvania. Much of her career has focused on developing new quantitative methods and bringing them into practice, first working in product design at General Motors, then commercializing new methods at the marketing analytics firm, The Modellers, and most recently as the Executive Director of the Wharton Customer Analytics Initiative, where she built the academic-industry partnership program. She enjoys making analytics and statistics accessible to a broad audience and has recently co-authored a book o R for Marketing Research and Analytics with Chris Chapman.  She holds a PhD in Marketing from the University of Michigan, an MS in Industrial Engineering from Lehigh University and a BA in Mathematics from University of Pennsylvania.

  • Dr. Arnie Greenland is currently a faculty member at the Robert H. Smith School of Business, University of Maryland where he teaches courses in Business Analytics. He retired in 2014 from the IBM Corporation, where he was an IBM Distinguished Engineer and Technical Executive within the Global Business Services, Public Sector Practice. His career spanned more than 40 years in which he delivered advanced business analytics services for both public- and private-sector clients. His last position at IBM was as manager of Advanced Analytics and Optimization practice for the Public Sector. In the last years at IBM, his client work focused on applying data and text mining methods to fight fraud and other improper payments in the Federal space. In his more than 35 year consulting career, Arnie worked in a wide variety of analytical areas including operations research, statistics, data and text mining, algorithm development, survey research, and econometric modeling. He worked in a very broad collection of application areas including revenue and social services administration, healthcare, postal operations, transportation, defense, intelligence and homeland security. Arnie continues to be very active in member and volunteer within INFORMS.  Arnie was among the first 20 individuals to receive the Certified Analytics Professional (CAP) certification from INFORMS, and he continues to work on the CAP committees. He also holds a Ph.D. in Mathematics.

  • Mani Janakiram is a Principal Engineer and a Director of Supply Chain Intelligence & Analytics at Intel Corporation. He has been with Intel for 15 years and has managed several strategic projects in factory operations, capacity planning, process control, analytics, strategy, supplier management, factory science and supply chain. In addition to his Hi-tech experience, his 25 years of experience includes Automotive and Aerospace industries. Prior to Intel, he worked at Honeywell and Motorola in operations, strategy, systems, analytics, manufacturing, research, planning, etc. Mani has two patents and has published 50+ papers on supply chain, statistical modeling, capacity modeling, data mining, factory operations research and process control. Mani is an adjunct professor at Arizona State University, school of Business and also a visiting lecturer at MIT’s Center for Transportation & Logistics. Mani holds a PhD and M.S. in Industrial & Systems Engineering from Arizona State University, MBA from Thunderbird School of Global Management and a B.S. in Mechanical Engineering. He is a recognized Six Sigma Master Black Belt and also an APICS certified supply chain professional (CSCP).

  • James Lemieux is a seasoned marketing analytics professional with over 13 years of hands-on experience applying advanced statistics and econometrics models for clients in hospitality, direct marketing, credit risk, logistics, and high technology.

    James has technical modeling skills in pricing, revenue management, promotion, marketing mix, consumer choice, sales response, forecasting, segmentation, customer lifetime value; additional, technical skills in software development (SAS, R, SQL), text analytics, surveys, market research, and experimental design.

  • Leonhardi has more than 35 years of aerospace experience and has served in a variety of positions within multiple Boeing organizations including Developmental Manufacturing, Airplane Production, Product Development and Marketing. In his current role, Leonhardi leads cross organizational strategy development activities associated with Future Airplane Product Lines and Production Systems, Collaborative Business Relationships, New Business Development Opportunities and Sustainability Strategies. Along with working at Boeing, David serves on the Conference Committee for the INFORMS Conference on Business Analytics and Operations Research, is a member of the INFORMS Decision Analysis Society and is a Fellow in the Society for Decision Professionals.

  • Freeman Marvin has over 25 years of experience as a decision analyst, group facilitator, and process consultant in the Federal government sector.  His expertise is in the integration and application of organization development, operations research, and electronic collaboration technologies.  He has facilitated numerous decision conferences and electronic meetings, developed decision models using a variety of software, and taught courses on group decision support for traditional facilitators, managers, and analysts.  Freeman is a Certified Professional Facilitator (CPF) with The International Association of Facilitators. Freeman has worked as an operations research analyst for Rockwell International and Decision Science Consortium, and was a senior member of the technical staff for Northrop-Grumman TASC, a systems engineering and professional services company. He holds a Master in Public Policy degree from the Kennedy School of Government at Harvard University and a Bachelor of Science degree from the U.S. Military Academy at West Point.

  • Scott Nestler, PhD, CAP is an Associate Teaching Professor in the Department of IT, Analytics and Operations, within the Mendoza College of Business, at the University of Notre Dame. Previously, he served as an operations research analyst in the U.S. Army, to include teaching at the Naval Postgraduate School and the U.S. Military Academy at West Point. Nestler has a Ph.D. in management science from the University of Maryland – College Park. He is the currently the Vice-Chair for Programs of the INFORMS SpORts (Operations Research in Sports) Section and has served as the Chair and Vice-Chair of the Analytics Certification Board.

  • Dr. Pelin Pekgün is an assistant professor of management science in the Moore School of Business at the University of South Carolina. Her research interests include applications of management science and operations research in pricing and revenue management, supply chain management, and marketing/operations interface. Prior to joining academia, she served as the Manager of Analytical Services in JDA Software’s Pricing and Revenue Management Group leading the operations research team in North America in various projects in retail, hospitality, passenger travel and other leisure industries. Her work with the Carlson Rezidor Hotel Group and JDA on stay night price optimization became a finalist for the 2012 INFORMS Franz Edelman Award and 2013 INFORMS Revenue Management and Pricing Section Practice Award. She currently serves as a member of the Franz Edelman Award Committee, the Council of the INFORMS Section on Practice, and as an editorial board member and associate editor for Interfaces. Dr. Pekgün holds M.S. and Ph.D. degrees in industrial and systems engineering from Georgia Institute of Technology, and B.S. and M.S. degrees in industrial engineering from Bogazici University in Istanbul, Turkey.

  • Dr. Edward A. Pohl is Head of the Industrial Engineering Department, Professor and holder of the 21st Century Professorship of Engineering at the University of Arkansas. Dr. Pohl also serves as the Director of the Center for Innovation in Healthcare Logistics and former Co-Director of the emerging Institute for Advanced Data Analytics. Before coming to Arkansas, Dr. Pohl spent 21 years in the United States Air Force where he served in a variety of engineering, operations, analysis, and academic positions during his career. Dr. Pohl is a Fellow of the Institute of Industrial and Systems Engineers, a Fellow of the Society of Reliability Engineers, a Diplomate in the Society for Health Systems and a Senior Member of the Institute of Electrical and Electronics Engineers and a member of INFORMS, INCOSE, ASEM and ASQ.  Dr. Pohl’s research interests are in risk, reliability, engineering optimization, supply chain risk analysis, healthcare logistics, decision making and quality. He has published more than 100 refereed articles and given more than 100 presentations at national and international conferences. Dr. Pohl is an Associate Editor for the Institute of Electrical and Electronics Engineers (IEEE) Transaction on Reliability, the Journal of Risk and Reliability, and the Journal of Military Operations Research.

  • Les Servi is a Group Leader for a Decision Analysis group at The MITRE Corporation. At MITRE he contributed to a diversity of areas including the analysis of social media and portfolio analysis. In addition he is a technical advisor to some government programs to help select, monitor, and/or make recommendations to redirect recipients of government funding. He is currently working on starting a new Social Media Analysis subdivision of INFORMS and is currently the Boston INFORMS chair. He is a former member of two Defense Science Board task forces, a former member of the Board of Directors of INFORMS for 6 years, a former chair of the Applied Probability subdivision and the Telecommunication subdivision and is a Fellow of INFORMS. He has been an editor of Operations Research, Management Science, and INFORMS Journal on Computing. He previously worked at Bell Laboratories and GTE (now Verizon) Laboratories pursuing telecommunication research, served as a visiting scientist at Harvard University and MIT, and worked at MIT Lincoln Lab in the areas of military communication and ISR. He has an extensive publication record with five papers having more than 20 citations and was awarded 10 patents as a result of his operations research analysis. He earned an Sc.B and Sc.M. in Applied Mathematics from Brown University and an M.S. and Ph. D. from Harvard University.

  • Margi holds a BSE in Aerospace Engineering from the University of Michigan and a MBA from SMU, originally joining American Airlines in 1989. After significant contributions in Operations Engineering and Fleet Planning, Margi took a break from American Airlines, spending a good amount of that time at Tektronix Communications where she optimized processes, programs, and products in Business Operations and Product/Portfolio Management. Margi returned to American Airlines as a Manager in Tech Ops Supply Chain Performance and recently moved over to managing a team of Senior Project Managers in Tech Ops.

  • Ms. Tohamy is a Vice President & Distinguished Analyst at Gartner, Inc. She helps organizations build strong supply chain analytics competency to support the digital transformation. This spans identifying the strategy and roadmap, organizational structure, and talent requirements. She advices organizations on how to adopt leading-edge analytics technologies to optimize supply chain performance.  Ms. Tohamy has written extensively about best in class supply chains, successful adoption of advanced technologies and the evolution of digital supply chains. For over 20 years, she has helped organizations improve their supply chain performance through process redesign, talent development and technology adoption. She has been a frequent speaker at global Gartner events, MIT Sloan School of Management, Georgia Tech’s Supply Chain and Logistics Institute, APICS and Informs. Ms. Tohamy received her B.S., with high honors, in Mathematics from Emory University and her Masters in Operations Research from Georgia Institute of Technology.

  • Andrew is a Manager in the Data Science practice with Deloitte Consulting. Andrew specializes in development and validation of valuation, risk, and regulatory models for financial institutions. Specific project experience includes applications in retail and wholesale credit risk (PD, LGD, and EAD models for CCAR), correlation trading portfolios (IRC and CRM for Basel), asset-backed securities (mortgage prepayments), and counterparty credit risk. 

    Prior to joining Deloitte, Andrew completed his PhD in the department of statistics at Harvard. 

Selects Committee

  • Sudip Bhattacharjee is an Associate Professor in the School of Business, University of Connecticut. He currently serves as the Chief, Center for Big Data Research and Applications, US Census Bureau. He is Visiting Faculty at EM Lyon School of Business, France, and Indian School of Business. He was a Visiting Professor at GE Global Research Center, USA. He has previously served as the Assistant Dept. Head of Operations and Information Management, and as the Executive Director of MBA Programs, both in the School of Business, University of Connecticut. His research interests include information systems economics, energy informatics, digital goods and markets, data analytics in IT and operations, and closed loop supply chains. His research has appeared in premier journals such as Management Science, INFORMS Journal on Computing, Journal of Business, Journal of Law and Economics, ACM Transactions, Journal of Management Information Systems, IEEE Transactions, and other leading peer-reviewed publications. He serves or has served as Associate Editor for Information Systems Research (for 5 years), guest AE for MIS Quarterly and Decision Sciences Journal, and in prestigious committees such as INFORMS Edelman Award, INFORMS Selects, and various conferences and workshops. He co-chaired CIST 2014 (Conference on Information Systems and Technology), Review Coordinator, WITS 2015 (Workshop on Information Technology and Systems). He has extensive research consulting experience with Fortune 100 firms on “Big Data” driven decision making in IT and operations. He also teaches a semester-long live data analytics graduate course in partnership with private and govt. organizations. His research has been highlighted in various media outlets such as Business Week, Washington Post, San Francisco Chronicle, Der Spiegel, Christian Science Monitor,, Business 2.0 Web Guide, and others.

  • Cindy de Groot leads the North American Consulting business for ORTEC. At ORTEC Consulting (a business division of ORTEC) we believe that Advanced Analytics & Optimization is key for companies to innovate and outperform. Her team of highly skilled operations research consultants, engineers and data scientists use their in-depth experience in advanced analytics to support many industries to solve strategic, tactical and operational challenges.  Cindy holds a B.Sc. and M.Sc. in Business, Mathematics & Computer Science, is a Certified Analytics Professional (CAP) and a Certified Supply Chain Professional (APICS SCOR). Combining her business, mathematics and IT knowledge she has delivered many successful projects delivering tailor made optimization models and technology, as well as consulting projects for all levels of analytic maturity in various industries. Her domain experience ranges from Supply Chains, Resource Planning and Forecasting to Pricing, e-Commerce and Big Data.

  • Fatma Gzara is Associate Professor and co-founder of WANOPT, the Waterloo Analytics and Optimization Lab. She holds a Professional Engineering designation in Ontario, Canada. Her primary research interests are in large scale optimization and its applications. Her current research activities focus on data analytics, supply chain management, optimization under uncertainty, and network design for hazardous material transportation, distribution and airline operations. Recently, she is leading several industry collaborations on data analytics funded by federal and provincial grants. Some of her industry collaborators include Bombardier Inc., Navtech Inc., and Dematic Ltd, MedAvail Technologies Inc.. She published work on large scale optimization, optimization under uncertainty, network design and analysis, supply chain management, hazmat transportation, and airline operations planning. Her work appeared in the Journal of Global Optimization, Omega: The International Journal of Management Science, Networks, Computers and Industrial Engineering, and IIE Transactions, among others.

    Professor Gzara received a Ph.D. in Management from the Desautels Faculty of Management, McGill University, and M.S. and B.S. degrees in Industrial Engineering from Bilkent University (Ankara, Turkey) in 1995 and 1997, respectively. She was assistant professor at York University from 2006 to 2009. Prior to that, she held a postdoctoral position at the University of Alberta, School of Business.

  • Dr. Mary Helander is a master inventor and senior research scientist in Mathematical Sciences & Analytics at the IBM T. J. Watson Research Center. She received a B.A. (CIS/math) from SUNY Potsdam, an M.S./IEOR from Syracuse University, and a Ph.D./IEOR from the University of Buffalo. Dr. Helander was a Research Fellow and faculty member at Linköping University, in Sweden.  During 30+ years in research and applications, Dr. Helander has applied modeling, problem solving, algorithm and solution development to study HIV transmission dynamics; network design, hazardous material routing; geographically distributed team coordination; greenhouse gas emission minimization; tracking food ingredients; testing raw materials for contaminants; and other applications in transportation, manufacturing, and data science for social good. She has published in the Journal of Food Protection, Interfaces, Networks, Transportation Science, Computers and Operations Research, IBM Journal of Research and Development and IEEE Transactions on Software Engineering.

  • Doug is currently responsible for managing the development of Advanced Analytics for both surface and air transportation for UPS.  Doug has worked for UPS for 30 years and has held various assignments including job setup, process improvement, advanced analytics, and has performed both tactical and strategic network planning. Doug has been a member of INFORMS since 1988 and has been a member of Selects Committee since 2010.  Doug has a BS in Industrial Engineering & Management from North Dakota State University and an MS in Operations Research from the Robert H. Smith School of Business at the University of Maryland.

  • Dr. Nada Sanders is the Distinguished Professor of Supply Chain Management at the D’Amore-McKim School of Business at Northeastern University. She is an internationally recognized thought leader and expert in forecasting and supply chain management. She is author of the books Big Data Driven Supply Chain Management (Pearson, 2014), Foundations of Sustainable Business (Wiley, 2014), as well as Supply Chain Management: A Global Perspective, 2nd edition (2017), and is co-author of the book Operations Management, in its 5th edition. She is highly published in leading scholarly journals, such as California Management Review, Journal of Operations Management, Journal of Business Logistics, and numerous others.

    She is a Fellow of the Decision Sciences Institute, and has served on the Board of Directors of the International Institute of Forecasters (IIF), Decision Sciences Institute (DSI), and the Production Operations Management Society (POMS). She was co-founder and Associate Editor of Foresight: The International Journal of Applied Forecasting. Throughout her career Dr. Sanders has successfully held a range of leadership roles in both academic and professional organizations and has served on a number of executive boards. She has provided training and consulting to a range of Fortune 500 companies, and is a frequently called upon keynote speaker and expert witness.

Poster Committee

  • Alan Taber is from Fort Worth where he is a member of the System Design and Requirements group at Lockheed Martin Missiles and Fire Control. He has over 15 years of experience variety of increasingly responsible roles, including time in software project management, combat system engineering, and renewable energy. He has a bachelor’s degree in mechanical engineering from Stanford, a master’s in System Engineering from Stevens Institute of Technology, and an MBA from Rutgers-Camden in International Business. He participated in the 2008 INFORMS Professional Colloquium, is co-chair of the CAP Study Guide Committee and study guide editor, and has served as co-chair of the Analytics Conference Poster Session since 2012 and as the INFORMS Professional Colloquium (IPC) chair since 2015.

  • Vahab Vahdatzad currently works at the Department of Mechanical and Industrial Engineering, Northeastern University. Vahab does research in Industrial Engineering. Their most recent publication is ‘Proactive Patient Flow Redesign for Integration of Multiple Outpatient Clinics.’