We offered our one-day program about OR to local area high school math teachers.
We had 40 in the room plus 10 more who were on a waiting list.
Dave Goldsman began with a queuing discussion that engaged the teachers immediately. He recalled being paid to wait on a line for 26 hours to purchase Elvis tickets to be turned over to the local radio station. After much discussion of related teacher experience, Dave moved onto a formal activity involving standard M/M/1 .
He then managed a controlled chaos as we did an experiment with teachers randomly expected to sharpen a pencil. One pencil sharpener demonstrated significant variability. The average was in the 15 second range. He took 45 seconds as he cranked and cranked the sharpener. This chaos is often the highlight of the day.
A\Of course, sprinkled his unique sty;e of humor throughout his presentation.